Banner Health · 13 hours ago
IT Clinical Solution Analyst III Lab
Banner Health is a leader in transforming healthcare, striving to improve the experiences of those in their care. They are seeking an IT Clinical Solution Analyst III Lab to manage laboratory medical device instrumentation and ensure compliance with regulatory requirements while providing innovative solutions to enhance healthcare delivery.
Health CareInsuranceNon Profit
Responsibilities
Identifies, investigates, tracks, and resolves multi-level project, system or application errors ensuring the resolution is timely with a high degree of accuracy and quality
Determines which option is appropriate based on the unique situation
Ensures timely updates and communication to the customer
Designs end user training and curriculum for applications and systems
Facilitates the initial rollout and ongoing support of the user community
Assesses and develops strategies for achieving the needs of internal and/or external customers
Defines expectations
Strives to meet customer’s identified outcome
Designs and administers complex standards and policies regarding application and end user customer documentation
Ensures that department and company standards are implemented and consistently adhered to
Responsible to create technical documents to include- process maps, Business Requirement Documents, system diagrams, application maps, test plans, work instructions, etc
Stores documents in central location for broader IT access
Provides high level expertise to the development of fully integrated testing scenarios
Provides information to be taken into account as part of the comprehensive functional and integration testing plans
Coordinates change management documentation and ensures that approvals are managed according to departmental procedures and ITIL standards
Offers constructive advice on processes, functions, and re-design opportunities resulting from the implementation of technology
Can present broad, complex information and concepts in an influential or persuasive way that results in action
Provides leadership for company staff, information technology staff and various committees guiding the design, implementation and maintenance of complex application and system specifications and processes
Participates and may lead taskforces to plan, implement, and coordinate facility activities to maximize information technology service quality, effectiveness and efficiency
Maintains current professional and technical knowledge related to the healthcare industry by attending educational workshops/conferences, establishing personal networks, and/or maintaining relevant certification or licensure as business needs require
Identifies and improves communication to bring team conflict into the open and facilitate resolution
Values differences and creates a diverse team
Identifies the "right people", despite functional specialty, for inclusion in the team by matching individual competencies to the team's goals
Presents information or ideas to the interests, level and needs of the audience
Actively engages participants and encourages input
Promotes and facilitates free and open communication
Adapts choice of language and presentation of ideas to fit various needs and perspectives of audiences
Ensures Key Performance Indicators are supported and tracked in all levels of work effort
Clearly defines success and implements the measurements to understand when success is achieved
Understands and actively engages in the identification of business and technical solutions for multiple or cross-functional business areas
Provides expertise and guidance to the user community and mentors junior members of the department
Identifies and acts upon opportunities for continuous improvement
Encourages prudent risk-taking, exploration of alternative approaches, and organizational learning
Demonstrates personal commitment to change through actions and words
Mobilizes others to support change through times of stress and uncertainty
Takes risks and challenges the status quo with the intent to strengthen team and organizational performance
Shares knowledge, skill, or expertise with others
Coaches others
Encourages and reinforces personal and professional development
Consistently displays awareness and sensitivity to the needs of internal and/or external customers
Proactively ensures these needs are met or exceeded; place the needs of the customer and team at the center of decision making
Quickly assesses the scope of an issue, providing options that lead to its closure
Determines which option is appropriate option based on the unique situation
Keeps customer informed of progress toward resolution
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, ITIL and Service Management standards as well as applicable professional standards
Qualification
Required
Requires a Bachelor's degree or equivalent work experience and a current valid clinical license, certification, or credential in state of practice
Must also have in-depth knowledge of concepts within job function as would normally be obtained in four to seven years work experience in a healthcare environment
Must demonstrate general knowledge of information technology and healthcare
Needs experience in medium scale project planning and reporting, either individual or team
Requires communication and presentation skills to engage technical and non-technical audiences
Requires ability to communicate and interact across facilities and at various levels
Incumbent will have skills to mentor less experienced team members
As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required
Preferred
Additional related education and/or experience preferred
Benefits
Health care is constantly changing, and at Banner Health, we are at the front of that change.
We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
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