ACCESS to Healthcare Network · 14 hours ago
Quality Assurance Manager - 60,000 per year
Nevada, USA
Full-time
Onsite
Entry, Mid Level
$60K/yr - $60K/yr
2+ years expAccess to Healthcare Network (AHN) is a mission‑driven nonprofit dedicated to improving access to quality healthcare and supportive services. The Quality Assurance Manager supports AHN's HIV/AIDS services by developing, implementing, and monitoring quality management and continuous quality improvement activities, ensuring compliance with program standards and internal policies.
Health CareMedicalOutpatient CarePharmaceutical
Responsibilities
Conduct programmatic, fiscal, and universal monitoring of subrecipients for compliance with Ryan White National Monitoring Standards
Recommend corrective actions and oversee follow‑up activities
Develop and implement the program's quality management and performance evaluation plan
Assist with audit preparation and ongoing compliance activities
Support RFP and contract processes for HIV/AIDS services
Update program policies and procedures as needed
Prepare and submit required reports to local, state, and federal funders
Maintain accurate data in databases, spreadsheets, and the AHN system
Respond to calls, emails, and referrals within 48 hours
Conduct member orientations, track appointments, and produce timely program reports
Maintain knowledge of AHN services, Medicaid/Medicare, Nevada Check‑Up, and prescription assistance programs
Handle PHI in full compliance with HIPAA
Provide professional, compassionate support to members and staff
Build and maintain relationships with providers, partners, and funders
Assist eligibility coordinators with reminder and renewal reports
Participate in staff and funder meetings and adapt to evolving program needs
Assist with incoming calls, inquiries, and new member enrollments
Maintain knowledge of community resources and support AHN administrative processes as needed
Use Microsoft Office proficiently and develop working knowledge of Salesforce
Qualification
Required
High school diploma required; AA degree preferred
Must pass State of Nevada background check and Medicare/Medicaid fraud screening
Valid driver's license and ability to drive AHN vehicles
Minimum two years' experience in healthcare, social services, or nonprofit programs
At least one year of general office experience
Two years' experience with databases and Microsoft Office tools
Basic IT troubleshooting skills
Strong organizational, communication, and customer service skills
Ability to sit 6–8 hours/day, stand 3–6 hours/day, perform repetitive motions, and lift up to 30 lbs
Preferred
AA degree preferred
Benefits
Medical Insurance & Vision provided at no cost to the Employee
Health Savings Account HDHP (HSA) includes employer matching $35.00 per month
Dependent Care Flexible Savings Account (FSA)
Low-cost health insurance options for your dependents
Prescription drug insurance
Dental insurance
Free Life Insurance and Long-Term Disability
Voluntary Ancillary Benefits
4 Weeks Paid Time off in your first year
WFH Options
14 Holidays
Bereavement Leave
4 weeks Paid parental leave
Tuition Assistance and more!
4 weeks PTO, 14 paid holidays, and additional leave.
Medical, dental, and vision coverage.
Free health insurance for full-time employees.
Employer-paid EAP, long-term disability, and life insurance.
403B plan with employer match, tuition assistance, and child-friendly environment.
Company
ACCESS to Healthcare Network
Access to Healthcare Network is an organization that provides health cares services to uninsured, underinsured, and low-income families.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Trevor Rice
Chief Executive Officer
Company data provided by crunchbase