ServiceNow · 2 days ago
Staff Inbound Product Manager - SecOps
San Diego, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$150K/yr - $262K/yr
8+ years expServiceNow is a global market leader in innovative AI-enhanced technology, helping organizations work better. The Staff Inbound Product Manager for SecOps will lead product strategy for integrating AI security solutions with third-party systems, focusing on incident response and vulnerability management workflows.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Lead product strategy for AI-to-AI security integrations that support ServiceNow's growth, defining how autonomous AI agents collaborate across security platforms
Own the AI product roadmap for security incident response and vulnerability management integrations, transforming complex technical requirements into customer-centric solutions
Partner directly with external stakeholders in regular strategic meetings to align on integration capabilities and joint value propositions
Communicate priorities clearly and build alignment across engineering, design, architecture, and partner teams
Translate complex AI and security workflows into clear, actionable product requirements
Incorporate customer research, usability insights, and market analysis into product decisions
Drive cross‑functional collaboration and influence stakeholders across product, engineering, UX, leadership, and partner ecosystems
Work closely with SecOps engineering to deliver scalable integrations and AI‑enhanced incident response workflows
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on security operations
8+ years of software product management experience, preferably in cybersecurity, SecOps, AI/ML or related domains
Proven track record defining and capturing product requirements and transforming them into executable product roadmaps
Strong prioritization skills and the discipline to focus on high-impact activities in fast-paced, high-growth environment
Deep curiosity about customer needs with a demonstrated track record building customer relationships and delivering customer-centric security solutions
Experience managing stakeholder relationships with external partners and building successful integrations with established or emerging tech or security vendors
Excellent communication skills with ability to translate complex technical problems into easily understood requirements for diverse audiences
Experience leading teams and mentoring junior PMs, helping elevate product thinking and execution quality across the organization
Preferred
Experience in MCP (Model Context Protocol) or A2A (Agent2Agent) protocol
Experience with AI agent communication protocols, API design, or distributed automation frameworks
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-02-07
The Motley Fool
2026-02-06
Company data provided by crunchbase