Director, Client Marketing & Communications jobs in United States
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Judi Health · 1 day ago

Director, Client Marketing & Communications

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. The Director, Client Marketing & Communications is responsible for shaping client communication strategies and aligning internal teams around key initiatives, focusing on client engagement and retention.

Hospital & Health Care

Responsibilities

Partner with Account Management to identify, develop, and publish client success stories, testimonials, and case studies that support retention and growth strategies
Support QBR development, including messaging, narrative structure, client insights, and presentation materials
Collaborate with Product Marketing & Enablement to ensure client communications accurately reflect product positioning
Ensure all client communications reinforce brand standards and contribute to a cohesive, professional client journey
Lead internal communication initiatives that support organizational priorities, leadership messaging, and company-wide programs, including but not limited to organizational announcements, regulatory/compliance announcements, industry and competitive landscape updates, pricing, account structure, programs, etc
Draft, refine, and distribute internal announcements, newsletters, and updates across multiple channels
Partner with HR, Operations, and Leadership to ensure employees remain informed, aligned, and engaged
Support planning and communication for internal events, leadership forums, and company-wide moments
Work closely with the Sr. Director of Content & Communications to ensure alignment across internal and external messaging
Partner with Product Marketing & Enablement to ensure communications reflect accurate product narratives and support client education
Coordinate with cross-functional stakeholders to ensure communication plans are integrated, timely, and strategically aligned
Serve as a trusted advisor to senior leaders on communication strategy, messaging, and narrative development

Qualification

PBM experienceHealthcare industry experienceClient-facing content developmentMarketing tools familiarityProject management skillsExceptional writing skillsStorytelling skillsCross-functional leadershipCollaborative mindset

Required

PBM experience or relevant healthcare industry experience is required
8–10+ years of experience in marketing, communications, or a related field, with significant leadership responsibility
Exceptional writing, editing, and storytelling skills with strong attention to detail
Demonstrated experience developing client-facing content, success stories, and structured communication plans
Strong project and program management skills with the ability to manage multiple priorities and deadlines
Proven ability to lead cross-functional initiatives and influence without authority
Familiarity with communication platforms, content management systems, and marketing tools
Ability to translate complex healthcare or PBM concepts into clear, concise messaging tailored to different audiences
A proactive, collaborative mindset and comfort working in a fast-paced, evolving environment

Company

Judi Health

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Judi Health is a health technology company providing a comprehensive suite of solutions for employers and health plans, including: ‍- Capital Rx: a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers ‍ - Judi Health™: full-service health benefit management for employers, TPAs, and health plans ‍ - Judi®: a single, scalable SaaS solution that health plans can utilize to manage all their claim workflows Through these solutions, Judi Health is executing on its mission to give our country the infrastructure it needs for the healthcare we deserve.

Funding

Current Stage
Late Stage
Company data provided by crunchbase