First Citizens Bank · 12 hours ago
Manager IT
Raleigh, NC
Full-time
Onsite
Mid, Senior Level
6+ years expFirst Citizens Bank is seeking a Manager, IT to join their Consumer Digital Banking team, which focuses on providing technical solutions and business process management for Personal and Business Banking. The role involves overseeing IT projects, managing staff performance, and ensuring alignment with organizational goals while providing technical guidance and strategic leadership.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Provide development leadership (Architecture, Design, Development) for medium to large sized projects and maintenance on our client facing online and mobile banking systems. Work closely with Product Managers to execute on the business requirements. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing
Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts
Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance
Qualification
Required
Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering
Previous leadership for technical implementation with People management and Delivery / Engineering management
Preferred
Consumer Digital Online Banking background and knowledge
Financial Services industry knowledge
Agile and Scaled Agile delivery management
Experience in resource management and managing large team of engineers
Experience in vendor management
Experience in cross functional delivery across other IT teams
Experience with distributed systems architecture and design
Experience in business analysis, requirements gathering, detailed designing and development
Implementation experience with SAAS/PAAS based solutions
Post-delivery experience in assisting client teams in supporting the live application and perform hand-off and knowledge transfer activities, positioning our clients for long term success
Must have good verbal and written communication skills
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
Frank Holding
Chairman and CEO
C
Craig Nix
Chief Financial Officer
Recent News
2026-02-03
2026-01-23
Talk Business & Politics
2026-01-16
Company data provided by crunchbase