BJC Medical Group · 8 hours ago
Lead Patient Service Representative - Cardiology
BJC Medical Group is a multi-specialty physician-led organization of BJC HealthCare, providing access to extraordinary care in over 145 locations. The Lead Patient Service Representative acts as a subject matter expert on front office activities, directs patient flow, and trains new team members while serving as a primary contact in the absence of the supervisor.
Health CareHospitalMedical
Responsibilities
Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data
Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges
Coordinates information with Central Billing Office to ensure all charges are captured and properly collected
Serves as a subject matter expert; answers general and technical questions from other staff members; helps make decisions and resolve complex issues
Provides training and support to both new & existing staff
Qualification
Required
High School Diploma or GED
2-5 years of experience
No supervisor experience
Preferred
5-10 years of experience
Benefits
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
Company
BJC Medical Group
The BJC Medical Group wants to be an outstanding physician-led company that provides exceptional medical care.