Fujitsu · 7 hours ago
Radio Product Support Engineer III
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$90K/yr - $129K/yr
5+ years expFujitsu's 1Finity is a global provider of communications networks, specializing in digital communications network infrastructure. They are seeking a highly skilled Radio Product Support Engineer with expertise in wireless mobile networks, particularly in 3GPP LTE 4G and 5G standards, to provide technical support and validation for radio products.
Cloud ComputingCloud InfrastructureCyber SecurityEnterprise SoftwareInformation and Communications Technology (ICT)Information TechnologyIT InfrastructureSoftware
No H1B
Responsibilities
Provide technical support for radio products, including troubleshooting and issue resolution for RAN equipment
Conduct test and validation of wireless protocols for RAN equipment using both commercial and prototype User Equipment (UEs)
Utilize a variety of tools and devices for testing and validation purposes
Demonstrate a system-level understanding and working knowledge of 4G/5G technologies
Stay updated on the latest advancements in science and technology, including AI, networking, cloud computing, surveillance, virtualization, electronics circuits, and defense industry developments
Develop and maintain an in-depth understanding of mobile networks, with a strong emphasis on 3GPP LTE 4G and 5G standards
Set up and maintain lab for software and hardware verification and validation, ensuring all necessary equipment and tools are available and functioning properly
Assist with the installation and turn-up of products/solutions in the lab environment, working closely with engineers to ensure proper setup and configuration
Develop comprehensive test plans and test cases based on product requirements and design specifications
Review system and product documentation, including user manuals, technical specifications, release notes, and other related documents
Serve as the highest level of technical support escalation, handling complex issues and providing timely resolutions to customers
Provide technical support to customers experiencing issues with our wireless product solutions, including hardware, software, and network-related issues
Conduct system analysis on various network technologies, including LTE, LTE-Advanced, 3GPP NR (5G), and O-RAN (Open Radio Access Network)
Qualification
Required
Bachelor's degree in electrical engineering, Telecommunications, or related field
5+ years of progressive experience in the telecommunications industry, with a focus on wireless network design, deployment, optimization, and troubleshooting
Hands-on experience with Radio Unit (RU) products from major wireless vendors such as Ericsson, Nokia, and Samsung
Extensive experience working with 3GPP LTE 4G and 5G standards, with a deep understanding of technical specifications and regulatory requirements
Extensive experience working with O-RAN fronthaul architecture and functional splits, with a focus on 7.2 CAT-A and 7.2 CAT-B configurations
Proficiency in the call-flow process, including understanding call establishment and teardown procedures
Proven track record of successful collaboration with service providers and engineering teams on Small Cell, LTE, and 5G NR projects
Ability to analyze system logs, Key Performance Indicators (KPIs), statistics, and performance issues to identify root causes and recommend solutions
Strong understanding of RAN components and interfaces (RU, CU/DU, FH & F1)
Experience in test and validation of wireless protocols
Proficiency in using various tools and devices for testing purposes
Ability to comprehend system-level concepts and apply them to practical scenarios
Familiarity with a wide range of science and technology domains
Strong communication and interpersonal skills, with the ability to effectively communicate with customers and internal teams
Excellent problem-solving and troubleshooting skills
Preferred
Master's degree preferred
Benefits
Health
401K
Short-term incentive based on company results and individual performance
Company
Fujitsu
Fujitsu is a information & communications technology equipment and services firm providing IT & IT infrastructure and other services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1949-05-16IPO
Leadership Team
Peter Grassi
Chief Executive Officer, Oceania
Ian Bradbury
CTO - Financial Services
Recent News
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2026-02-04
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