Nevada National Security Sites · 12 hours ago
Telecommunications Supervisor II
Mercury, NV
Full-time
Onsite
Senior Level, Lead/Staff
$103K/yr - $166K/yr
8+ years expMission Support and Test Services, LLC (MSTS) operates the Nevada National Security Site, focusing on national security experimentation. The Telecommunications Supervisor II will oversee the IT Network Telecommunications team, managing daily operations, ensuring compliance with safety protocols, and providing technical guidance.
Government Administration
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Directly supervises individual contributors, including approving time, conducting performance evaluations, and participating in the recruiting, selection, orientation, and training of staff
Establish activity level work assignments, tickets, and/or work projects
Evaluates tasks, reviews employee training requirements, and performs job briefing and safety reviews
Responsible to ensure that all activity-level work strictly follows Integrated Work Control Process requirements and company directives
Responsible to champion and drive adherence to Integrated Safety Management (ISM) fostering a strong safety culture within team
Responsible for enforcing strict safety protocol and ensure unwavering adherence to company standards and regulatory requirements
Responsible for championing and driving compliance with Integrated Work Control processes across team operations to foster buy in and compliance
Organize and supervise day-to-day operations, ensuring that schedules are kept
Conduct post-installation inspections and ensure work quality meets design specifications
Oversee all phases of I/OSP construction projects, including fiber and copper installation, splicing, and drops
Supervise RF field teams in maintenance of radio, microwave, and other signal propagation medium
Monitor performance against metrics and goals as established/approved by others
Manage material inventory and track labor/material costs for project budgets
Interact daily with subordinates and frequent interaction with manager
External interactions are primarily with vendors and/or customers
May perform work of the same type as those being supervised, as well as providing technical guidance
Ensure the team provides excellent customer service
Responsible for operational management of ticket assignments to the telecommunications team
Serve as escalation point for the telecommunications team
Assist the team with discovering, diagnosing and triaging user problems effectively and efficiently
Maintain communication to users concerning system wide issues and escalation of individual issues
Develop strategies for improvement based on the needs of the customers
Attend and participate in the IT Management Operation Review meetings
Attend and participate in Change Advisory Board meetings
Perform other duties assigned by Management
Qualification
Required
Bachelors' degree or equivalent training and experience, plus a minimum of 8 years of related and progressively responsible experience
Must have IT experience including field telecommunication team leadership
Strong technical knowledge of RF engineering, signal propagation theory, fiber optic and copper cabling, and operational knowledge of various interconnections
Experience/understanding of analog IT systems to include telephones and alarms notifications
Understanding of SLAs and KPIs required
Good knowledge of Word, Excel, Outlook, Visio and other office applications required
The following are skills, knowledge and behaviors the potential candidate shall demonstrate and be proficient in: Problem solving, Collaboration, Business administration, Client relations, Interpersonal skills, Strategic planning, Leadership, Organizational skills, Strong written and verbal communication
Candidate must be able to develop and follow policies, procedures, and productivity standards
Strong leadership and project management skills are required to appropriately prioritize resource assignments and de-conflict the tasks of multiple requests being approved and worked simultaneously
Must be able to effectively and efficiently utilize resources to optimize performance
Must be innovative and willing to lead technical efforts and also work with functional team members and managers to implement and maintain required system functionality
Must have a valid driver's license
MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications
Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance
Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age
Preferred
Bachelors' degree in Information Technology or related field desired
Benefits
Medical, dental, and vision
Both a pension and a 401k
Paid time off and 96 hours of paid holidays
Relocation (if located more than 75 miles from work location)
Tuition assistance and reimbursement
Company
Nevada National Security Sites
The Nevada National Security Sites help ensure the security of the United States and its allies by: supporting the stewardship of the nation’s nuclear deterrent; providing nuclear and radiological emergency response capabilities and training; contributing to key nonproliferation and arms control initiatives; executing national-level experiments in support of the National Laboratories; working with national security customers and other federal agencies on important national security activities; and providing long-term environmental stewardship of the NNSS’s Cold War legacy.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Melissa Biernacinski
Action Officer, Government/Customer Relations and Strategic Partnerships
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