Piper Shores · 6 hours ago
IT Project Manager (In Person)
Scarborough, ME
Full-time
Onsite
Entry, Mid Level
2+ years expPiper Shores is Maine’s premier nonprofit Continuing Care Retirement Community, seeking an IT professional who thrives on connection and problem-solving. The role involves supporting the IT Director, providing technical support, managing IT-related projects, and ensuring cybersecurity and operational efficiency.
Hospital & Health Care
Responsibilities
Demonstrates to residents and employees the benefits of technology to enhance efficiency, effectiveness, and user satisfaction
Supports the IT Director in the adoption of new technology based on employee and resident needs and abilities
Provides high-touch technical support to employees and residents; prioritizes requests and responds accordingly
Supports the IT Director in maintaining cybersecurity policies, monitoring network security, and managing user access controls
Assists with business continuity and disaster recovery planning efforts by verifying backup integrity, monitoring system redundancy, and testing contingency plans
Manages and support IT-related capital projects, including hardware upgrades, software deployments, and process improvements
Delivers basic training for staff on new technology platforms, software features upgrades, and cybersecurity
Supports configuration management by assisting with patch management, system updates, and planning for end-of-service-life deadlines
Supports daily IT operations including servers, networks, user accounts and software applications
Coordinates with external IT vendors and service providers for maintenance, installations, and troubleshooting
Serves as department leader in the absence of the IT Director
Qualification
Required
Associate's or Bachelor's degree in Computer Science, Information Technology, Networking, Project Management or related field; or equivalent combination of education and hands-on experience
Strong interpersonal and customer service skills with the ability to support a diverse user base, including older adults
2–3 years of IT support or operations experience in enterprise or multi-user environments
2-3 years directly supporting and training end users in small business or enterprise environments--experience in healthcare, senior living, non-profit, or a service-oriented environment preferred
Working knowledge of Windows Server, Microsoft 365, and Enterprise HRIS
Administration experience with networking infrastructure such as switches, firewalls, and wireless access systems
Experience in developing project timelines, identifying key deliverables, and completing projects within budget and calendar constraints
Preferred
Experience in healthcare, senior living, non-profit, or a service-oriented environment preferred
Benefits
Health, dental and vision insurance as low as $60/month for a top-tier plan
100% company sponsored short and long-term disability and life insurance
18 days of Paid Time Off to start, PTO buy-back feature
8 holidays (double pay for working holidays) and 2 paid personal days
Retirement plan option with up to 4% company match
Growth opportunities and career pathways with tuition reimbursement
Generous annual performance increases to base pay.
Free on-site gym and pool/spa
Supportive, welcoming, and respectful work environment
Company
Piper Shores
Piper Shores is Maine's first and only nonprofit lifecare retirement community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Philip Jean, MBA, MLNHA, CNHA, FACHCA
Chief Executive Officer
Peter Sullivan MBA, RN-BC, LRCA
Chief Nursing Officer
Company data provided by crunchbase