Midwest Loan Services · 18 hours ago
Correspondence Coordinator
Hancock,MI,US
Full-time
Onsite
New Grad, Entry LevelMidwest Loan Services is seeking a Correspondence Coordinator responsible for quality control and production monitoring of letter/statement files with the mail vendor. The role involves collaborating with various departments to create and maintain letter file templates and managing correspondence production.
Financial Services
Responsibilities
Responsible for the QC and approval/rejection of letter/statement files on a daily basis
Collaborate with Client Relations to manage statement messages and logos
Perform research on mapping issues between MLS and the vendor
Create letter templates per department requests
Create letters in the servicing system
Submit and monitor changes/corrections of documents to the mailing vendor
Perform mail merges of data files and letter templates to create letters for mailing
All other duties as assigned by management
Qualification
Required
High school diploma (or equivalent) required
Experience using MS Word, MS Excel, and Adobe at an Intermediate level required
Maintain & foster positive relationships with customers, vendors and business partners
Complete all assigned training in a timely manner
Provide professional communication in both oral & written expression
Excellent organizational, time management & analytical skills
Ability to troubleshoot effectively
Able to communicate effectively
High degree of accuracy
High degree of dependability
Intermediate ability working with MS Word, MS Excel and Adobe
Able to lift up to 20 pounds
Extended periods of sitting (at computer desk)
Complete repetitive tasks (including operation of computer mouse/keyboard)
Preferred
Previous experience in business/office environment highly preferred
Previous experience in mortgage servicing highly preferred
Company
Midwest Loan Services
Mortgage loan subservicing is a highly demanding and regulated discipline that requires precise expertise.
Founded in 1992
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Brown
President & CEO Midwest Loan Services
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