Tokio Marine HCC · 1 day ago
Customer Care Representative
Columbia, MO
Full-time
Onsite
New Grad, Entry LevelTokio Marine HCC is seeking a Customer Care Representative who will serve as the first point of contact for clients. The role involves supporting clients through various methods while ensuring an excellent customer experience in surety.
CommercialFinancial ServicesInsurance
Responsibilities
Coordinate client requests
Finalize transactions including payment, legal documents, and finance agreements
Analyze problems and seek customer resolutions
Multitask over multiple service platforms
Effectively communicate underwriting decisions to clients
Communicate industry trends to leadership
Assist with system improvements
Licensed in Missouri (Training, learning, and testing to be provided and paid for)
Great interpersonal skills to benefit the team environment
Qualification
Required
High energy and excitement for helping others
Curious minds with an inherent eagerness to learn and adapt
Excellent verbal and written communication
Passion, drive, and work ethic to succeed within the company, team, and individually
Licensed in Missouri (Training, learning, and testing to be provided and paid for)
Great interpersonal skills to benefit the team environment
Preferred
Customer service or insurance industry experience
Bachelor's or Associate's Degree (not required)
MO Property and Casualty License (not required)
Comfortability with navigating basic CRM software and some data entry
Company
Tokio Marine HCC
Tokio Marine HCC focuses on what matters most; our people.
Founded in 1974
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Rivera
Chief Executive Officer and Chief Operating Officer
Chris Skarinka
President of the Public Risk Group
Recent News
MarketScreener
2025-12-19
2025-12-09
Company data provided by crunchbase