Bowman Williams · 3 days ago
Operations Coordinator (MSP Experience)
Norcross, GA
Full-time
Onsite
Entry Level
$40K/yr - $52K/yr
1+ years expBowman Williams is a fast-growing Cloud & Managed Services Provider specializing in healthcare and dental organizations. The Operations Coordinator plays a critical role in the daily execution of service delivery and client experience, working closely with various teams to ensure efficient communication and workflow.
Office AdministrationRecruitingStaffing Agency
Hiring Manager
Robert Woodard
Responsibilities
Serve as a primary point of contact for inbound client requests via phone and email
Capture, triage, and assign tickets to appropriate teams
Coordinate schedules, priorities, and updates across internal teams
Keep clients informed with clear, timely communication
Support operational workflows including documentation, purchasing coordination, and inventory tracking
Build strong relationships with clients and internal teams through consistency and attention to detail
Qualification
Required
Candidates with ~1 year of MSP experience (including interns, junior project coordinators, dispatchers, or L1 engineers)
Organized, detail-oriented communicators who enjoy coordinating people and processes
Professionals interested in a career track into operations or project management
Benefits
Comprehensive health benefits
Retirement plan
Generous PTO
Company car (when needed)
Cell phone reimbursement and stipends
Company credit card (when applicable)
Ongoing training and clear advancement paths
Company
Bowman Williams
Bowman Williams is a staffing firm for IT managed and cloud service providers.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
John Davenjay
CEO
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