Atomus Partners · 20 hours ago
Senior Systems Operations Coordinator (PH, CR, & CO)
United States
Full-time
Remote
Mid, Senior Level
$30K/yr - $55K/yr
2+ years expAtomus Partners is a company that helps small and mid-size businesses strengthen and scale critical functions such as HR and Finance. They are seeking a Senior Systems Operations Coordinator to support their internal companies by managing project workflows, facilitating meetings, and ensuring operational efficiency.
Management Consulting
Responsibilities
Maintain a rolling 3-month backlog of fully scoped projects. Ensure every initiative is 'ready for execution' before it is assigned to the technical team
Act as the primary owner of the project board. Ensure every task has a clear 'Definition of Done,' an assigned owner, and a hard deadline
Proactively identify project stalls and follow up with stakeholders to ensure deliverables remain on track
Lead team 'Stand-ups' and retrospectives, immediately converting discussion points into trackable tasks
Interview SMEs and stakeholders to map current and 'to-be' business processes using tools like LucidChart or Miro
Translate complex technical workflows into clear, step-by-step documentation and Business Requirements Documents (BRDs)
Architect and maintain the internal Knowledge Base (Google Drive/Git), ensuring all SOPs are current and accessible in 30 seconds or less
Analyze existing workflows to propose efficiencies and AI-assisted improvements rather than just documenting the status quo
Manage the backend of our primary platforms (HubSpot, ClickUp, etc.), including user provisioning, permissions, and security settings
Serve as the final gatekeeper for all new automations. Perform rigorous testing to ensure deployments match the established SOPs and do not disrupt existing logic
Execute recurring audits of CRM data to maintain a 'source of truth,' merging duplicates and fixing broken properties
Monitor the systems support queue, resolving administrative requests and escalating high-complexity technical failures
Qualification
Required
Minimum of 2 years in Operations, Project Management, or Business Analysis, ideally within a US-based SaaS or technology firm
Experience ClickUp (or Jira/Asana)
Strong proficiency in HubSpot (Sales/Ops Hub)
Proficiency in LucidChart, Miro, or Visio
C2 Level English (Native/Near-Native fluency required for client-facing scoping)
You see the world in flowcharts. You know the difference between a 'process' and a 'habit.'
You are not a coder, but you speak the language. You understand what an API is, you can navigate Git for documentation, and you can configure complex CRM settings
You are comfortable 'managing up.' You can take a vague idea from leadership and turn it into a concrete plan without needing to be micromanaged
You understand that we are building a business, not just a department. You prioritize work based on ROI and business value
Experience configuring project management environments (ClickUp preferred) and CRM backends (HubSpot preferred)
Proven ability to create high-quality, professional SOPs and technical guides for a US audience
Minimum of 1 year experience working 100% remotely with a deep understanding of asynchronous communication
Demonstrated ability to leverage LLMs (Gemini, ChatGPT) to increase personal productivity and system efficiency
You have an 'acute attention to detail' and don't settle for 'good enough.'
When a process isn't performing, you don't just report it; you fix it
You work seamlessly with our Sales and Operations teams
You don't just deliver a solution; you create an experience that empowers your colleagues
You are committed to constant professional and personal improvement
Preferred
Experience with Git/GitHub for documentation is highly preferred
Benefits
Bonus opportunity
Monthly virtual activities and wellness challenges
Flexible PTO where we don't count days
Annual performance bonuses
Company
Atomus Partners
Atomus -- the Latin word for atoms, which are the basic building blocks of the universe.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jennifer Trezvant, CPA
VP Finance/Fractional CFO
Courtney Pendino, SPHR, SHRM-SCP
Chief People & Operating Officer
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