NEOGOV · 11 hours ago
Investigative Technician I/II
Moreno Valley
Full-time
Onsite
Entry, Mid Level
$51K/yr - $85K/yr
1+ years expThe County of Riverside's Department of Public Social Services is seeking to fill an Investigative Technician I/II position assigned to the Fraud Early Detection Unit in Moreno Valley. The role involves supporting Welfare Fraud Investigators, conducting field visits, and gathering and analyzing documents related to investigations, with a focus on welfare fraud prevention.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Provides support to Investigators that conduct investigations of, economic, hazardous materials and environmental crimes, bad check crimes, insurance fraud, homicide, and child abduction crimes, spousal, sexual and elderly abuse; interviews complainants, witnesses and defendants to collect and document information and record official statements in support of the investigation bureau; investigative dispatching, and prepares routine investigative reports
Reviews case files, and extracts case file information useful to the investigation
Performs field service of civil and criminal legal process such as subpoenas, summons, and complaints; makes positive identification of person served, and time and location of services; assists in serving search warrants
Conducts civil annual Lanterman-Petris-Short (LPS)/conservatorship reviews and juvenile placement interviews
Collects, organizes and analyzes official and unofficial documents related to the assigned cases such as bank records, medical and dental records, title documents, court documents, articles of incorporation, law enforcement records and computer printouts
Identifies and locates witnesses, victims, suspects and persons by using information obtained through directories, utility records, and other available sources, as well as through inquiries of public or private agencies, employers, families, neighbors, or other individuals
Files cases in court; tracks and monitors court proceedings; examines legal papers to verify authority, procedures and time limitations
Explains District Attorney, Public Defender, Department of Child Services, or Department of Public Social Services Investigation policies and procedures
Prepares and maintains statistical and operational log, records and reports; maintains computerized databases related to the assigned investigative activities
Prepares photo identification line-ups; transports, or assists in transporting witnesses, suspects and victims
Sends and receives teletype printouts; operates radio, mobile telephone and paging equipment; maintains continuous contact with investigative personnel in the field in order to monitor location and exchange information
Acts as central receptionist for the District Attorney's Bureau of Investigations; receives, records and refers messages
Monitors security alarms located in assigned County facilities; issues and maintains law enforcement equipment used by investigative personnel
May photograph physical evidence and prepare crime scene diagrams for use by attorneys in court presentations; may testify in court as to investigative findings
May travel out of state or out of the country; may participate in surveillance and undercover investigations; may load, transport and store evidence
Conducts interviews for the purpose of welfare fraud prevention and explains program fraud prevention requirements and reviews case files
Conducts preliminary field investigations with regard to early welfare fraud detection. Collects and documents information and statements. Prepares written reports
Qualification
Required
Eligibility or caseworker experience performing eligibility for self-sufficiency programs such as CalWORKs, CalFresh, or Child Care
Experience working within CalSAWS
Strong computer skills
Strong interviewing skills
Strong customer-service skills
Strong writing skills
Ability to conduct home visits as part of fieldwork duties
Ability to work full time in office attendance
One year of experience as an Investigative Technician Trainee
Two years of sworn or non-sworn experience conducting field investigations or field investigative support functions within a public/private agency
Two years of full time experience as an Eligibility Technician II or comparable position in a Department of Public Social Services
Completion of 12 semester or 18 quarter units from a recognized college with major coursework in administration of justice, criminal justice, criminology, law enforcement or a closely-related field may substitute for one year of experience for Options II and III
Possession of a valid California Driver's License
Must be able to pass an extensive background check and Preliminary Investigative questionnaire (PIQ) as part of the interviewing and hiring process
Ability to lift and carry up to 50 lbs
Ability to drive up to 500 miles during a shift
Preferred
Advanced knowledge of state reports
Eligibility case management experience
Case auditing experience
Collections/recovery of overpayments and over-issuances for one or more self-sufficiency programs
Ability to interpret court records
Experience in an eligibility social services casework unit within a Fraud Detection or Quality Assurance Unit
Bilingual ability
Benefits
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual): 0 < 3 year = 80 Hours (10 Days) 4 < 9 years = 120 Hours (15 Days) 10 or more years = 160 Hours (20 Days)
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for those unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave benefits.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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