Versant Power · 19 hours ago
GRID TECHNOLOGY OPERATIONS ANALYST
Bangor, ME, US
Full-time
Onsite
Entry, Mid LevelVersant Power is transforming the power industry of northern and eastern Maine, focusing on delivering efficient and reliable electricity service. The Grid Technology Operations Analyst is responsible for understanding grid technology systems and supporting departments that depend on them, while collaborating with various teams to enhance operational efficiency.
Utilities
Responsibilities
Serve as an operations analyst for grid technology systems, including but not limited to ADMS and AMI
Maintain and adjust ADMS configuration settings to support operational needs, informed by configuration requests, workshops, and stakeholder feedback
Review, triage, and resolve system exceptions; escalate issues to internal technical support or vendors and assist with resolution
Monitor grid technology systems to support proactive identification and resolution of incidents
Liaise with departments including System Operations, T&D Dispatch/Schedulers, Engineering, Asset Management, Customer Contact Center, AMI, GIS, Power Systems Technical and Line & Meter Operations to understand impacts, identify process gaps, and recommend improvements
Respond to inquiries from internal departments, external auditors, and vendors
Develop and maintain process documentation and training materials
Serve as a subject matter expert on assigned projects; perform user acceptance testing for system upgrades and related initiatives
Stay current with industry technology developments; attend vendor training and user conferences to maintain system expertise and build peer/vendor relationships
Provide after-hours support, including weekends and holidays, as part of an on-call rotation
Perform other related duties as assigned, including responsibilities associated with System Restoration
Qualification
Required
Associate degree in Information Systems, Engineering, Business, or related field required; bachelor's degree or advanced technical certifications preferred
Excellent technical, analytical, and organizational skills, with strengths in process documentation, problem-solving, and data analysis
Advanced proficiency in Microsoft Excel and strong overall Microsoft Office skills
Ability to troubleshoot and resolve problems both independently and collaboratively with internal peers and vendor personnel
Aptitude for learning new software, working across multiple systems, and adapting to evolving technologies and priorities
Strong interpersonal skills, including the ability to build rapport, communicate technical concepts clearly, and work effectively with diverse stakeholders
Natural curiosity, solid problem-solving ability, and willingness to investigate issues to understand root causes
Commitment to following established procedures while identifying opportunities for improvement
Strong sense of ownership, follow-through, and the ability to manage multiple priorities effectively
Motivated by collaboration, continuous learning, and process improvement; supportive team mindset with willingness to share knowledge and contribute across tasks
Position requires strong oral and written communication skills and strong attention to detail
Position requires visual and mental concentration
Preferred
Bachelor's degree or advanced technical certifications
Experience in a utility or telecom operations environment preferred, with familiarity in areas such as distribution operations (e.g., SCADA, GIS, DMS/ADMS), utility metering, Smart Grid technologies, communication networks, or meter data flows
Company
Versant Power
We’re committed to helping connect people and power communities in northern and eastern Maine.
Founded in 1924
501-1000 employees
H1B Sponsorship
Versant Power has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Miller Paul
Chief Operating Officer
Darlene Sage
Senior HR Business Partner
Company data provided by crunchbase