IBA Proton Therapy · 9 hours ago
Service Engineer
Knoxville, TN
Full-time
Onsite
Mid Level
$85K/yr - $105K/yrIBA Proton Therapy is a company dedicated to treating cancer patients with innovative technology. The Service Engineer will be responsible for operating and maintaining the Proton Therapy System, troubleshooting equipment issues, and supporting clinical operations while ensuring the system's functionality and reliability.
Health CareMedicalMedical Device
Responsibilities
Maintain and deploy the Proton Therapy System (PTS) for various customer needs, which will include but not limited to: Software/Hardware Testing, Troubleshooting, and Experimentation
Troubleshoot PTS equipment including electrical, mechanical, and software problems
Perform maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary
Perform system inspections and clearly communicate the status of the system to leadership as well as to IBA employees
Provide support to PTS Hardware and Software testing
Support daily clinical operations for the customer clinical staff as defined by the Site Manager and Site Technical Leader (STL) in accordance with site policies
Support the PTS in all phases, which will include but not be limited to, unit testing, integration testing, validation testing and other various site related activities as the Site Manager and STL defines them
Perform other related duties as required and assigned
Qualification
Required
Responsible for operating and maintaining the equipment that is essential to the Proton Therapy System (PTS)
Troubleshooting equipment issues
Performing routine preventative maintenance
Conducting system inspections
Communicating the system's status to leadership and other stakeholders
Support hardware and software testing
Involved in all phases of PTS maintenance, including unit testing, integration testing, validation testing, and other site-related activities
Maintain and deploy the Proton Therapy System (PTS) for various customer needs, which will include but not limited to: Software/Hardware Testing, Troubleshooting, and Experimentation
Troubleshoot PTS equipment including electrical, mechanical, and software problems
Perform maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary
Perform system inspections and clearly communicate the status of the system to leadership as well as to IBA employees
Provide support to PTS Hardware and Software testing
Support daily clinical operations for the customer clinical staff as defined by the Site Manager and Site Technical Leader (STL) in accordance with site policies
Support the PTS in all phases, which will include but not be limited to, unit testing, integration testing, validation testing and other various site related activities as the Site Manager and STL defines them
Perform other related duties as required and assigned
Mission oriented, driven by what is possible to protect, enhance and save the lives of the patient we serve
Customer service oriented, with a solution-oriented mindset (listen and seeks to understand)
A team player with strong interpersonal skills and the ability to collegially collaborate across teams
Thoughtful, driven, proactive, and hands-on individual
Able to follow rules, regulations, and be able to deliver on strict deadlines
Benefits
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Company
IBA Proton Therapy
IBA is a cancer diagnostics and treatment company that specialises in proton therapy.
Founded in 1986Louvain-la-neuve, Vlaams-Brabant, BEL
1001-5000 employees
H1B Sponsorship
IBA Proton Therapy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageRecent News
2025-08-25
Company data provided by crunchbase