Puget Sound Energy · 13 hours ago
Energy Efficiency Services Program Coordinator
Bothell, WA
Full-time
Hybrid
Mid Level
$80K/yr - $116K/yr
3+ years expPuget Sound Energy is looking to grow their community with top talented individuals, particularly for the Energy Efficiency Services Program Coordinator position. This role involves supporting various energy efficiency programs, managing communications, and enhancing customer experience while ensuring compliance with safety and regulatory standards.
Utilities
Responsibilities
Ability to manage a project and provide regular updates and reports on progress; communicate changes to ensure completion of projects on time and within budget
Develop and revise materials in support of program activities such as presentations, trainings, reports, marketing collateral, statements of works, etc
Coordinate team activities with vendors and internal stakeholders meet program goals and objectives as defined by Product/Program Managers and/or Market Manager
Proactively communicates with internal and external stakeholders on integration opportunities, program impacts, and necessary trainings
Identify opportunities to evaluate program data trends and report insights, collect and synthesize data from multiple sources to support decision making
Identify and support execution of process improvement initiatives and quality control processes
Monitors customer satisfaction survey scores and comments, identifies action items to improve and successfully addresses or escalates customer complaints as necessary
Supports development of strategic marketing and outreach initiatives to help reach program goals
Manage program orientation process for internal and external stakeholders and oversee training for program implementers and/or contractors
Conduct market research and support development of business cases, strategic planning, and potential pilot initiatives
Performs other duties as assigned
Qualification
Required
3 years of experience with program coordinator and/or management, planning & budgetary responsibility
2 years of experience in planning with some budgeting responsibilities
Experience in communications campaign
Experience identifying and implementing process improvement efforts
Excellent written and oral communication skills including presentation and analytical skills
Experience providing an excellent customer service experience
Ability to coordinate and facilitate meetings including set-up and day-of logistics
Intermediate skill level in Microsoft Suite including Microsoft Word, Excel and PowerPoint
Strong attention to detail and quality assurance
Preferred
Experience working in SAP
Demonstrated ability to develop and deliver training to internal and external partners
Comfortable with public speaking and communicating to an audience
Experience working with Tableau or other data visualization software
Experience coordinating and/or managing both external and internal vendors and stakeholders including trade organizations and community outreach
Knowledge of energy markets and experience in the utility industry
Desire to work in team environment
Benefits
Medical
Dental
Vision
Basic life
Short- and long-term disability insurance
Supplemental life insurance
Accidental death and dismemberment insurance
Flexible spending accounts for health care and dependent daycare
Employee assistance program (EAP)
401(k) investment option
Cash balance retirement plan
Paid Time Off (PTO)
Paid Holidays
Company
Puget Sound Energy
Puget Sound Energy (PSE) is Washington state’s oldest local energy company.
1001-5000 employees
H1B Sponsorship
Puget Sound Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (16)
2023 (14)
2022 (14)
2021 (12)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Wade Smith
EVP & COO
Lorna Luebbe
General Counsel/Senior Vice President/Chief Sustainability Officer
Company data provided by crunchbase