Pivot Parking · 15 hours ago
Office Administration Support Specialist
Richmond,VA,US
Full-time
Onsite
New Grad, Entry LevelPivot Parking is a company that focuses on managing parking operations across multiple facilities. They are seeking an Office Administration Support Specialist to handle customer inquiries, assist with accounting functions, and support administrative tasks to ensure efficient management of their operations.
ConsultingEventsParking
Responsibilities
Respond promptly to inquiries via phone, email, and in-person regarding parking services, rates, and policies for multiple locations
Assist in customer account set-up, payment options, activation of permits, permit issuance, explanation of logistics/terms & conditions, account terminations, etc
Respond to client/customer requests and promptly relay to the operations team
Assist with daily reconciliation of parking revenues, credit card transactions, and cash deposits from multiple locations and/or payment platforms
Maintain accurate and organized records of financial transactions, bank deposits, and audit documentation
Collaborate with management and the corporate accounting team to ensure timely and accurate financial submissions
Verify payment platform reports to ensure all data aligns with deposit and transaction records
Serve as the primary administrative contact for local operations, supporting management, enforcement, and maintenance teams
Assist in distributing parking permits and managing account information
Manage office supplies, correspondence, and general recordkeeping
Review daily activity reports/remote call logs for each facility to identify operational issues
Coordinate with vendors and service providers to maintain operational continuity across parking facilities
Prepare internal communications, reports, and documentation to support operational goals
Maintain confidentiality of personnel, financial, and operational information in accordance with company policies
Qualification
Required
Microsoft Office Experience: Including Excel, Word, Outlook
Will require use of personal vehicle
Work shifts may require evenings, weekends, and on-call status
Excellent communication skills
Outstanding organizational skills
Ability to multi-task in high paced environment while using critical thinking and problem-solving skills
Able to stand and/or sit for long periods of time
Amenable to working outside in the elements, if needed
Ability to lift up to 25lbs
Preferred
Experience in parking is preferred but not mandatory
Company
Pivot Parking
Pivot Parking is a parking management firm that provides consulting services.
Founded in 2020
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
S
Scott Diggs
Chief Executive Officer
Gary Means
Executive Vice President
Recent News
2023-05-23
Company data provided by crunchbase