Comcast · 1 day ago
Union Installation Service Technician
IL - Oswego, 2701 Route 34
Full-time
Onsite
New Grad, Entry Level
$13/hr - $13.65/hrComcast is a leading media and technology company that creates innovative entertainment and online experiences. The Union Installation Service Technician is responsible for broadband installation and troubleshooting activities, demonstrating an aptitude for tasks while adhering to safety and company procedures.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Performs installations and changes of service, while adhering to applicable codes, requirements, guidelines, company procedures, and safe work practices in order to provide an outstanding customer experience. Updates customer account to ensure an accurate record of products and services is captured to ensure that customer has a positive experience throughout the ongoing customer relationship
Through the use of sound judgement and decision making, troubleshoots and problem solves customer inquiries and concerns to ensure products and services are working properly to drive a positive customer experience
Communicates, engages, and provides customer with education on products and services
Persists and finishes projects despite obstacles with little supervision, take extra steps to prevent mistakes or create opportunities to further engage customer with our products and services and enhance the ever-evolving customer relationship
Displays active listening skills, perceive emotional awareness in difficult situations, and empathize with customers to enhance an overall positive experience
Uses installation tools and hand tools and perform jobs from high places (on poles and roofs), including climbing poles with proper equipment (safety belt, strap, climbers), ladders, and bucket trucks (18to 26 feet)
Manipulates connectors, fasteners, wire and uses hand tools
Lifts and carries loads of 70 lbs. or more, works in confined spaces such as crawl spaces or attics, works while standing 50 -70% of the time and performs work near power lines and electricity
Works within manufacturer’s rated weight capacity for all equipment, including but not limited to ladders and aerial lifts
Through the use of Company vehicle maintains proper equipment in order to be prepared to perform required duties. Drives company vehicle in performance of duties in a safe and responsible manner with appropriate state licensing requirements while working and traveling in inclement weather
Vision ability: close vision, peripheral vision, and ability to adjust focus and able to manipulate objects such as pens, keyboard, and mouse
Normal work shift may include weekends; may include 10-hour days for 4 days a week and available to work overtime including weekends, evenings, and holidays
Works in areas with exposure to moderate noise level, dogs or other animals, construction areas, or the public in general
Training will be provided in areas of safety, company specific training, installations, and other areas, as necessary
Continued employment is contingent upon achieving required training, certifications, and safety requirements
Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary
Other duties and responsibilities as assigned
Qualification
Required
High School Diploma / GED
Ability to perform installations and changes of service while adhering to applicable codes, requirements, guidelines, company procedures, and safe work practices
Ability to troubleshoot and problem solve customer inquiries and concerns
Ability to communicate, engage, and provide education on products and services to customers
Ability to persist and finish projects despite obstacles with little supervision
Active listening skills and emotional awareness in difficult situations
Ability to use installation tools and hand tools and perform jobs from high places (on poles and roofs)
Ability to manipulate connectors, fasteners, wire and use hand tools
Ability to lift and carry loads of 70 lbs. or more
Ability to work in confined spaces such as crawl spaces or attics
Ability to work while standing 50 - 70% of the time
Ability to perform work near power lines and electricity
Ability to maintain proper equipment using a company vehicle
Ability to drive a company vehicle in a safe and responsible manner with appropriate state licensing requirements
Vision ability: close vision, peripheral vision, and ability to adjust focus
Ability to work in areas with exposure to moderate noise level, dogs or other animals, construction areas, or the public
Regular, consistent, and punctual attendance
Ability to work nights and weekends, variable schedule(s), and overtime as necessary
Benefits
Comprehensive Benefits package, including Health, Dental, Vision
Highly Discounted Cable Services
PTO
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
Founded in 1963
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2026-02-05
2026-02-04
Company data provided by crunchbase