Caterpillar Inc. · 11 hours ago
Mining Services Business Consultant
Peoria, IL
Full-time
Onsite
Mid, Senior Level
$128K/yr - $193K/yrCaterpillar Inc. is a global leader in the manufacturing sector, dedicated to building sustainable communities. The Mining Services Business Consultant will lead performance insights and strategy execution to drive growth in Customer Value Agreements, leveraging data to provide actionable insights and enhance reporting tools.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Guide CVA development, execution, and performance toward the achievement of customer PA targets
Execute CVA performance reporting, visualization, forecasting, trends, and progress towards targets
Guide the RI CVA growth and execution strategy beyond 2026 – identify, outline, and prioritize key workstreams needed
Provide CVA, Connectivity, and PA data insights to guide and prioritize RISST and Cat dealer efforts
Provide VOB for development and enhancement of Cat Foresight, CVA Signal, and other internal tools
Establish processes for accurate and efficient CVA registration
Support the management of the CVA marketing portfolio
Quantify the value of CVAs and integrate into various tools, resources, materials, and messaging
Utilize lean methodologies to continuously improve processes and performance
Utilize data analysis to guide decisions and address issues through identification of root cause
Qualification
Required
Experience in data review and analysis, strategic development and execution, and dealer engagement
Knowledge of the importance of 'big picture' thinking and planning
Ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization
Experience working with Cat dealers
Knowledge of the values and practices that align customer needs and satisfaction
Ability to leverage customer information in creating customized solutions
Strong written and verbal communication and presentation skills
Strong ability to make complex concepts easy to understand
Knowledge of customer service concepts and techniques
Ability to meet or exceed customer needs and expectations
Ability to resolve complex customer challenges
Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to business partners
Ability to influence and impact decisions within and outside own organization
Ability to make sound recommendations when faced with alternatives
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems
Ability to identify and document specific problems and resolution alternatives
Ability to establish and maintain strong working relationships with business partners
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
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