UMC Health System · 22 hours ago
Epic Willow - IT Application/ Clinical Application Analyst
Business and Technology Center
Full-time
Onsite
Entry, Mid Level
2+ years expUMC Health System is committed to providing excellent care and support for patients and employees. They are seeking an IT Application Analyst to provide support for Epic and third-party applications, focusing on implementation, maintenance, and optimization of systems while collaborating with various stakeholders.
Child CareHealth CareHospitalMedicalNon Profit
Responsibilities
Design, build, and test Epic and 3rd party applications for implementation, optimization, and ongoing support
Perform comprehensive testing for all designated applications, which encompasses documentation of testing progress, reporting, and resolving identified issues
Responsible for facilitating workflow design and validation in collaboration with end users
Assess and document workflows for assigned applications by interviewing/shadowing users
Determine areas for improvement and optimize workflows for existing applications ensuring that the design and build are completed successfully, clearly documented, and integration testing performed while leveraging best practices
Follow process methodologies, policies and procedures for software support and maintenance to ensure the integrity of electronic data
Recommend technology solutions that can improve the quality and efficiency of clinical and operational processes
Reacts quickly and appropriately to situations, such as anticipating needs, making informed decisions, and seizing opportunities
Responsible for coaching and mentoring junior members of the team
Completes assigned tasks per defined project scope, timelines, and budgets for implementations and may work on multiple implementations at any given time
Responsible for updating assigned requests and project tasks, and effectively communicate status updates
Report risks for projects or requests promptly to the appropriate team members and manager
Participate in coordinating installation of application changes following change control processes
Assess incoming incidents and work to resolve issues, or if unable to resolve, escalate appropriately
Utilize standard departmental process and tools to ensure Service Line Agreement (SLA) compliance
Participate in on‐call coverage responsibilities
Adjust work hours as necessary to accommodate scheduled/unscheduled downtimes and implementations
Perform other related duties and responsibilities as required or requested
Qualification
Required
RN License to practice professional nursing in the state of Texas required
High School Diploma or GED (Bachelor's highly recommended)
Minimum of two (2) years recent experience in IT, healthcare, EHR development, and/or implementation
Certification in the assigned (1) Epic Application is required within six (6) months of hire and within 2 attempts
If the employee currently holds a clinical licensure or certification, the employee must maintain their licensure or certification in accordance with their respective state governing board. The employee holds complete responsibility for all activities, education, and training required to maintain their clinical licensure or certification
Ability to communicate effectively via verbal or written methods
Ability to interpret and complete technical assignments with minimal supervision and/or guidance
Interact professionally with a diverse group of end users, internal/external teams, and vendors
Knowledge of healthcare operations, workflows, policies, and regulations
Ability to work effectively in a fast-paced and dynamic environment
Possesses outstanding analytical and problem solving/resolution skills
Possess general knowledge and understanding of supported applications
Must be able to understand and redefine processes in order to effectively implement technology solutions
Must be detail oriented, well-organized, and demonstrate ownership for project success
Possesses excellent customer service qualities
Preferred
Experience with Epic EHR preferred
ITIL certification preferred
Company
UMC Health System
UMC Health System is comprised of over 4,600 team members who have made our organization “One of the Best Companies to Work for in Texas®” by Texas Monthly.
1001-5000 employees
H1B Sponsorship
UMC Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (9)
2023 (19)
2022 (7)
2021 (4)
Funding
Current Stage
Late StageLeadership Team
Mark Funderburk
Chief Executive Officer
Nick Skeen
Executive VP of Service Lines & COO
Recent News
2025-07-04
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