Manager, Career Center jobs in United States
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C2 Global Professional Services, LLC · 1 day ago

Manager, Career Center

C2 Global Professional Services is an award-winning employment and training organization that prepares and places people into productive jobs. The Career Center Manager oversees the operations and service delivery system of the Career Center, providing guidance to staff and ensuring compliance with all applicable standards.

Management Consulting

Responsibilities

Oversees the day-to-day operations and activities in the career center and makes recommendations for necessary improvements
Collaborates with Management in the preparation, design, and implementation of center budget. To Include the prudent use of company resources, accounting of assets and monitoring performance to plan
Advises, mentors, trains, and motivates staff to achieve career center objectives and workforce system goals while meeting customer needs
Collaborates with workforce system stakeholders, develops partnerships, and maintains meaningful relationships for the benefit of our customers and acts as liaison to community organizations
Performs other related duties as assigned

Qualification

Workforce developmentManagement techniquesProject managementCase managementCustomer serviceProblem-solvingCommunication skillsBilingual (English/Spanish)Organizational skillsCritical thinking

Required

Knowledge of workforce development, economic development, business intelligence and trends, and project management
Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability
Knowledge of effective case management and counseling. Sensitive to individual needs and able to communicate and response with diverse customers
Can effectively handle and resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others
Knowledge of word processing, spreadsheet, technology, and computer skills
Knowledge of principles and processes for providing exceptional customer services. This may include needs assessment, setting quality service standards and evaluating customer satisfaction
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented
Excellent verbal and written communication skills
Ability to develop strategies and solutions
Ability to analyze and interpret information and data and provide relevant feedback for action
Undergraduate degree from an accredited university or college in a relevant field of study and five (5) years of relevant experience, to include three (3) years of supervisory experience required
Additional relevant experience may be considered in lieu of required education
Valid driver's license and proof of insurance with good driving record
Ability to relocate within the service delivery area

Preferred

Bilingual in English and Spanish strongly preferred

Benefits

Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) 100% employer match up to 6% of employee individual contributions
Dental
Vision
Life Insurance
Short and Long-Term Disability
Pet Insurance
Tuition Assistance

Company

C2 Global Professional Services, LLC

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C2 GPS was founded to offer a viable, and now successfully proven, alternative to what is available in terms of service providers.

Funding

Current Stage
Late Stage

Leadership Team

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Chakib C.
President/CEO
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Patrick Mele
Chief Financial Officer
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Company data provided by crunchbase