Charles Schwab · 10 hours ago
Instructional Design Manager
US-TX-Westlake
Full-time
Onsite
Mid Level
$85K/yr - $105K/yr
3+ years expCharles Schwab is a financial services company that empowers employees to make an impact on their careers. The Instructional Design Manager is responsible for managing training content development for new hires and service professionals, focusing on program management, operational effectiveness, and relationship building with stakeholders.
Financial Services
Responsibilities
Management of programs and training content development to Advisor Wealth Services New Hires and other Service Professionals
Ensure that the requirements of each program are analyzed, designed, developed, implemented and that success is measured and results are appropriately sustained
Focus on sustaining a high level of process efficiency through maximized operational effectiveness, program management, relationship building with cross-site teams and internal stakeholders/business partners, product expertise and technological enhancements
Qualification
Required
Bachelor's degree or commensurate experience preferred
Minimum 3 years' experience with a focus in Learning & Development, Project Management Tools, Training, and Instructional Design
Superior interpersonal, verbal, and written communication skills and ability to optimally communicate with leadership and team members
Proficiency to anticipate and resolve problems under your own initiative while also working in a collaborative team environment
Ability to embrace, pivot and shift focus based on changing priorities and/or the business environment and champion innovative ideas
Excellent organizational skills with the ability to prioritize and handle multiple contending priorities within established timeframes
Professionalism, positivity, and strong work ethic with a high level of integrity and collaboration
Expertise in learning analysis using the ADDIE framework to building training content and programs
Expertise in Microsoft Office applications (Excel, Word, PowerPoint)
Ability to create, develop, manipulate, and share learning content using a variety of technology such as SharePoint, Articulate, and/or Learning Management Systems
Articulate Rise 360, Articulate Storyline, Adobe Creative Cloud, Camtasia, SnagIt experience required
Preferred
Minimum of 3 years in the Financial Services industry preferred
Familiar with communication platforms WebEx, MS Teams, SharePoint
Ability to whiteboard ideas to create learning materials, develop script and videos, and facilitate Train-The-Trainer
Benefits
Bonus or incentive opportunities
Company
Charles Schwab
We have plans for every turn you take.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
J
Jim McGreevy
Senior Project Manager
Recent News
2025-10-04
Company data provided by crunchbase