TruBridge · 11 hours ago
Billing & Posting Resolution Advocate
United States
Full-time
Remote
Mid Level
3+ years expTruBridge is seeking a Billing and Posting Resolution Advocate responsible for overseeing claims production, billing, follow-up, collections, and compliance with third-party payer regulations. The role involves daily management of revenue cycle functions and personnel development, ensuring accuracy in billing and operational efficiency.
Hospital & Health Care
Responsibilities
Possess complete understanding of the billing/collection process to resolve complex, outstanding claims
Ensures accounts are billed accurately and timely by providing proactive oversight and direction for billing and collections
Provides operational oversight for the Billing Coordinator, mentoring them in their responsibilities
Maintains current knowledge of hospital billing systems and government payer systems, including applicable federal/state laws and regulations, as well as all aspects of third-party reimbursement policies and practices
Demonstrates ability to manage, train and motivate employees, as well as a professional attitude in relating to executive management, professionals and third-party insurance carriers
Organizes and leads efforts to maximize operational efficiency and optimize reimbursement, as well as monitors denials and provides education and reporting to the areas regarding the effect of denials from their areas
Reviews all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary
Pro-active communication/escalation of potential claims/unbilled accounts/issues to the Director
Exhibits excellent leadership and self-direction, good judgement in handling difficult situations and good organizational, time management, interpersonal and conflict resolution skills
Assures that confidentiality of patient information is maintained without exception
Attends all required meetings and activities, maintaining a professional affiliation to stay abreast of current trends and changes in legislation and industry best practices
Liaise with facility management and operates as the lead point of contact
Maintain employee time and attendance and scheduling demands
Responsible for accuracy of customer invoices, and creating the invoices monthly
Understanding the contract terms and insuring we stay within those terms
Performs all functions from the Management Expectations List
Performs all other duties assigned
Qualification
Required
High school graduate or GED equivalent
3 years previous hospital billing experience
Working knowledge of insurance regulations, procedure and diagnosis coding and automated insurance billing
Excellent communication (written and oral) and interpersonal skills
Excellent critical thinking, organizational and time management skills with a strong attention to detail, accuracy and follow through
Must be able to work through issues to resolution
Preferred
Associates or Bachelor's Degree
2 years Medicare hospital billing experience
Benefits
401(k)
Generous time off allotments
10 paid holidays annually
Employer-paid short term disability and life insurance
Paid Parental Leave
Company
TruBridge
TruBridge is a healthcare solutions company with focus on EHR-agnostic Revenue Cycle Management solutions for organizations of all sizes and acute EHR technology to service smaller hospitals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brenda Trigg, CRCS
CBO Manager
Todd Munshaur
Director, Channel Partners
Recent News
2025-12-01
Company data provided by crunchbase