GlowbackLED · 13 hours ago
Office Operations Assistant (In office only)
GlowbackLED is a growing custom LED lighting manufacturer specializing in innovative, high-quality lighting solutions. They are seeking a dependable and detail-oriented Office Operations Assistant to support daily business operations and serve as a key point of contact for customers, sales, and internal teams.
Design
Responsibilities
Serve as the first point of contact for customers via phone, email, and in person communication
Provide customer service support including returns, warranty replacements, shipping claims, and resolution of incorrect or damaged orders
Process customer orders, including accurate data entry and credit card processing
Assist the sales team with administrative support, including preparation of production forms and sales related data entry
Provide limited shipping assistance as needed
Support marketing initiatives including social media engagement and photoshoots
Assist with basic website updates such as replenishing product stock
Maintain accurate records and ensure follow through
Other duties as assigned
Qualification
Required
Bilingual (Spanish and English) preferred
1–3 years of experience in office administration, customer service, or operations support
Strong written and verbal communication skills
High attention to detail and organization
Computer savvy and proficient with data entry
Reliable transportation
Must be eligible to work in the United States
Preferred
Experience in manufacturing, ecommerce, or consumer products
Familiarity with social media platforms
Experience with Salesforce, Sage 100, or Starship
Benefits
Paid Time Off with accrual and rollover
Paid holidays
Growth opportunities
Company
GlowbackLED
GlowbackLED® is a strategic design-minded manufacturer of customized LED lighting systems for decorative, residential, and commercial lighting needs.
Funding
Current Stage
Early StageCompany data provided by crunchbase