Skagit Regional Health · 13 hours ago
Document Management System Administrator
Mount Vernon, WA
Full-time
Onsite
Mid Level
$31.77/hr - $47.66/hr
3+ years expSkagit Regional Health is a healthcare organization seeking a Document Management System Administrator to support their Quality Division. The role involves maintaining the document management system, enhancing its utilization, and providing training and support to ensure effective document processes across the organization.
Health Care
Responsibilities
Work directly with the DMS vendor, including but not limited to the help desk and administrators, and facilitate interactions with SRH Information Services (IS), to ensure the availability of, access to and functionality of the DMS, maximizing its potential to the level of the current contract commitment
Implement DMS fixes and upgrades in collaboration with the DMS vendor, SRH IS and SRH super-users
Interact directly with SRH IS and SRH DMS super-users to ensure policy document functionality of the system is as expected and aligns with the vendor contract
Update internal descriptive and supporting documentation accordingly
Provision user profile configurations, end-user training and technical support
Maintain the database through backups and recovery of document files, as well as tracking documents throughout the review and approval process
Configure, maintain and archive document templates
Apply a broad understanding of web programming concepts (CSS, HTML) and perform corrective HTML coding of individual documents during troubleshooting of document structure and format
Work with SRH super-users, IS, and the DMS vendor to support various document types with the DMS
Interface with SRH Risk and Compliance to ensure their access to and control of SRH agreements
Assist Risk and Compliance with retrieval of documents as appropriate for discovery or other business needs and maintain confidentiality of documents
Interface with SRH Medical Staff to ensure their access to and control of SRH privilege documents as well as policies and procedures
Assist Medical Staff Services with retrieval of documents as appropriate to SRH business needs
Ensure the DMS processes align with regulatory requirements and best practices
Understand the DMS specifications and advise leadership regarding the DMS vendor contract adjustments and any changes to the DMS functionality, processes and access
Design, implement and take ownership of the processes and standards for training, access and utilization of the DMS for all SRH’s policy business needs
Train corporate, hospital administrators, medical staff, and defined policy document owners, collaborators and document signatories as appropriate in the use of the DMS
Support the Quality & Reliability departments and SRH with all needs regarding the documents within the DMS, including but not limited to: identifying, retrieving and organizing policy documents during and in preparation for on-site and remote regulatory queries, investigations and surveys; organizing and facilitating document preparations and DMS support for regularly scheduled and ad hoc document review, changes and approvals; ensuring that SRH document reviews and approvals are processed timely and efficiently and effectively documented; monitoring, trending, reviewing, gathering and communicating system and process statistics, comparing and contrasting against established criteria and guidelines within SRH and its entities; investigating and resolving challenges within the DMS and document processes and with regard to process outcomes; ensuring DMS-generated email notifications are functioning efficiently and effectively to advise SRH team members of document status and priorities
Function effectively and independently in a rapidly changing organization
Escalate any potential critical issues and program barriers through the Quality Division hierarchy
Perform all duties in a manner that promotes a team concept, a Just Culture and the SRH mission and philosophies
Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work
Communicate effectively and cooperatively in the workplace
Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities
Complete all mandatory learning requirements in a timely manner
Comply with all Skagit Regional Health, department and location specific policies and procedures
Perform other duties as assigned by Supervisor or designee
Qualification
Required
3 or more years' experience in working in a healthcare setting, preferably an Integrated Health System
Ability to work independently using critical thinking skills
Must be very organized with the ability to help others organize
Must function proficiently in Microsoft Office (Excel, Word, PowerPoint)
Strong verbal, written and interpersonal communication skills
Ability to perform the physical requirements and essential functions of the job
Knowledge of systems analysis, computer systems, testing and training
Demonstrated organizational and communications skills (written and oral)
Ability to identify and resolve problems or difficulties
Highly motivated and able to take initiative
Ability to interact favorably with people, work effectively as a team leader and team member and communicate on interpersonal and technical levels both verbally and in writing
Preferred
Bachelor's degree in Business, Finance, Computer Science, Information Systems, other related area preferred
Benefits
Medical
Dental
Vision
457b/401a (retirement)
Long term disability
Paid time off
Sick time pay
Company
Skagit Regional Health
Skagit Regional Health is a healthcare leader in northwest Washington state, providing advanced technology and high quality, patient-centered care to the people of Skagit, Island and north Snohomish Counties.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Ivie
President/Chief Executive Officer
Tamara Cesena, MBA, CHFP
Chief Financial Officer
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