Analyst - IT Resources | Infrastructure | Cisco-Storage jobs in United States
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IMCS Group · 15 hours ago

Analyst - IT Resources | Infrastructure | Cisco-Storage

IMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking an Engineer for IT Infrastructure to perform regular maintenance and updates to IT systems, troubleshoot technical issues, and implement security measures. The role requires collaboration with other IT professionals to ensure seamless operation of IT systems.

Staffing & Recruiting
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Growth Opportunities
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Responsibilities

Perform regular maintenance and updates to IT systems, troubleshoot and resolve technical issues, and support end-users
Resolve complex technical issues escalated from Level 1 and Level 2 support teams, providing expert-level troubleshooting and problem resolution
Implement and manage security measures to protect IT infrastructure from cyber threats and ensure compliance with security policies
Work closely with other IT professionals, including network engineers, system administrators, and security specialists, to ensure seamless integration and operation of IT systems

Qualification

IBM Websphere MQTroubleshootingIntegration solutionsWindowsLinuxKafkaITSM toolsCustomer serviceServer communicationAnsibleAutomationVerbal communicationWritten communicationTeam collaboration

Required

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
Must be willing to work varying shifts (Day, Night, Split, or weekends)
3+ years' experience with IBM Websphere MQ
Troubleshoot issues in a complex enterprise environment
Design and implement integration solutions leveraging WebSphere MQ
Knowledge of Windows and Linux a plus
Knowledge of Kafka a plus
Familiarity with workflow and ITSM tools and ticketing systems
Excellent customer service skills with the ability to interface at all levels of the organization
Excellent verbal and written communication skills
Ability to work independently and perform in a collaborative, team-based environment
Basic understanding of server-to-server communication in a large-scale network

Preferred

Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
Airline Industry experience
Knowledge of Kafka
Ansible / automation
Windows and Linux is also a plus

Company

IMCS Group

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IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.

Funding

Current Stage
Growth Stage

Leadership Team

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Satish G Kumar
Founder and CEO
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Kathleen Thompson
Diretor Client Partnership
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Company data provided by crunchbase