CCMSI · 3 days ago
Workers’ Compensation Claims Manager (Hybrid – Jackson, MS)
US-MS-Jackson
Full-time
Hybrid
Senior Level, Lead/Staff
$90K/yr - $110K/yr
15+ years expCCMSI is a leading Third Party Administrator specializing in risk management solutions. They are seeking an experienced Workers’ Compensation Claims Manager to lead a high-performing claims team and ensure compliance with corporate standards while maintaining a small caseload of claims.
Financial ServicesInsuranceRetail
No H1B
Responsibilities
Lead and support a team of Workers’ Compensation professionals
Assign, review, and supervise all claims to ensure compliance with corporate standards and client-specific instructions
Conduct performance evaluations, set developmental goals, and guide staff growth
Monitor audit scores and turnover as key performance indicators
Participate in client file reviews, board meetings, and training sessions
Maintain a small caseload of WC claims to ensure ongoing technical expertise
Ensure proper reserve establishment within defined authority levels
Review and oversee medical, legal, and vendor invoices for appropriateness
Negotiate disputed bills and claim settlements within statutory requirements
Directly handle complex and litigated claims when necessary
Maintain accurate documentation and timely diary management
Ensure strict adherence to corporate standards, statutes, and client guidelines
Maintain a strong, required understanding of Mississippi WC laws, rules, statutes, and processes, as well as Alabama jurisdictional requirements
Develop and refine workflow processes to enhance efficiency and balance caseloads
Attend hearings, mediations, and legal conferences as needed
Stay current on legislative and industry developments impacting MS & AL WC handling
Qualification
Required
Mississippi Adjuster's License (required)
Bachelor's degree OR 15+ years of claims experience
Minimum 3 years of supervisory experience in Workers' Compensation
Strong, demonstrated expertise in Mississippi WC law and claim handling
Experience handling claims from first report to closure
Proficiency in Microsoft Word and Excel
Preferred
Prior Third Party Administrator (TPA) experience highly preferred
Professional designations: AIC, CPCU, or ARM
Strong computer proficiency and multi-system navigation
Experience supporting multiple client accounts
Benefits
6 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment
Company
CCMSI
CCMSI is a third-party administrator for workers' compensation and property/casualty self-insurance programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
G. Bryan G. Bryan Thomas
President/CEO
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