Process Improvement & Strategy Associate jobs in United States
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Chase · 1 month ago

Process Improvement & Strategy Associate

JPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions. As a Process Improvement & Strategy Associate, you will drive transformative process improvements and deliver data-driven insights while collaborating with stakeholders on high-impact projects.

BankingFinancial Services

Responsibilities

Gather, model, and analyze datasets to identify trends, insights, and opportunities that inform business decisions
Own project-specific content and domain expertise, converting business requirements into actionable transformation strategies
Lead process improvement and change management activities throughout all stages of the project lifecycle
Develop communication plans and deliver training sessions to support implementation and engagement
Track project outcomes after implementation and resolve emerging issues
Prepare executive-level business review presentations and messaging to enable GRE leadership to make informed decisions, manage risks, and identify future process improvement opportunities
Utilize data visualization platforms such as Tableau and Power BI to communicate findings effectively

Qualification

Data analysisData visualizationProject managementProcess improvementCommunication skillsCross-functional collaborationDigital process toolsAI systemsProblem-solvingOrganizational skillsPresentation skills

Required

Minimum of 3 years of experience in project management, business management, or consulting management
Strong analytical and problem-solving skills; proficiency in Excel and data visualization tools (e.g., Tableau, Power BI)
Excellent communication skills with the ability to convey complex information clearly and concisely
Demonstrated sound judgment and independent decision-making abilities
Experience working collaboratively in cross-functional teams to drive process improvement initiatives
Skilled in using digital process tools and AI systems to optimize operational efficiency
Highly organized, detail-oriented, and adept at managing multiple projects with critical deadlines
Ability to adapt to frequently changing priorities
Professional, collaborative, and committed to delivering high-quality results
Demonstrated experience establishing and meeting goals, tracking enhancement opportunities, and presenting progress to senior management
Advanced skills in creating visually compelling PowerPoint presentations and presenting confidently to varied audiences and stakeholders

Preferred

Experience as a Business Analyst or in a similar role, preferably in financial services or real estate

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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