City of Aurora · 4 hours ago
Front Desk Assistant
City of Aurora is looking for a dedicated and collaborative Front Desk Assistant to join their Library & Cultural Services Department. This role involves performing receptionist duties and providing clerical and administrative support at the Bicentennial Art Center, ensuring excellent customer service and facility security.
GovernmentLaw EnforcementPublic Safety
Responsibilities
Answers and directs questions, inquiries, and concerns of visitors by telephone and in person
Records attendance and visitor statistics
Gathers information for various reports
Registers customers in classes using City registration and Point of Sale (POS) system
Processes payments and handles daily reconciliation of revenue
Maintains security of facility upon opening and closing
Conducts sales for Bicentennial Art Center using City POS system
Operates a variety of office equipment
Check in and out students for open hours
Performs other duties as assigned
Qualification
Required
High School Diploma or GED
At least 1 year of clerical training/experience, including telephone and customer service experience
Knowledge of basic accounting
Working knowledge of Microsoft Word and Excel
Basic math skills and cash handling experience
Skill in the use of windows-based programs
Skill in the use of Microsoft Office Suite, SharePoint, and OneDrive
Strong customer service skills
Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials
Communicate effectively both orally and in writing
Ability to work a varied schedule that includes days, nights, weekends, and possibly holidays
Ability to work alone
Ability to use general office equipment and personal computers and related software applications
Preferred
Working knowledge of Active Net is helpful but not required
Benefits
Competitive total compensation package
Well-Funded General Employees Retirement Plan
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Company
City of Aurora
City of Aurora is the governing body for ensuring well being of the citizens in the region.
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Consumer Product Safety Commission
2024-07-02Grant· $0.05M
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