Front Desk Assistant jobs in United States
cer-icon
Apply on Employer Site
company-logo

City of Aurora · 4 hours ago

Front Desk Assistant

City of Aurora is looking for a dedicated and collaborative Front Desk Assistant to join their Library & Cultural Services Department. This role involves performing receptionist duties and providing clerical and administrative support at the Bicentennial Art Center, ensuring excellent customer service and facility security.

GovernmentLaw EnforcementPublic Safety

Responsibilities

Answers and directs questions, inquiries, and concerns of visitors by telephone and in person
Records attendance and visitor statistics
Gathers information for various reports
Registers customers in classes using City registration and Point of Sale (POS) system
Processes payments and handles daily reconciliation of revenue
Maintains security of facility upon opening and closing
Conducts sales for Bicentennial Art Center using City POS system
Operates a variety of office equipment
Check in and out students for open hours
Performs other duties as assigned

Qualification

Customer service skillsClerical experienceBasic accounting knowledgeMicrosoft Office SuiteCash handling experienceActive Net knowledgeBasic math skillsWindows-based programs

Required

High School Diploma or GED
At least 1 year of clerical training/experience, including telephone and customer service experience
Knowledge of basic accounting
Working knowledge of Microsoft Word and Excel
Basic math skills and cash handling experience
Skill in the use of windows-based programs
Skill in the use of Microsoft Office Suite, SharePoint, and OneDrive
Strong customer service skills
Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials
Communicate effectively both orally and in writing
Ability to work a varied schedule that includes days, nights, weekends, and possibly holidays
Ability to work alone
Ability to use general office equipment and personal computers and related software applications

Preferred

Working knowledge of Active Net is helpful but not required

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces

Company

City of Aurora

twittertwittertwitter
company-logo
City of Aurora is the governing body for ensuring well being of the citizens in the region.

Funding

Current Stage
Late Stage
Total Funding
$0.05M
Key Investors
Consumer Product Safety Commission
2024-07-02Grant· $0.05M

Leadership Team

leader-logo
Tim McCain, CISM, CIPM
Chief Information Security Officer
linkedin
Company data provided by crunchbase