Pella Regional Health Center · 2 days ago
Health Information/Billing Office RECEPTIONIST
Pella, IA
Full-time
Onsite
New Grad, Entry LevelPella Regional Health Center is seeking a Health Information/Billing Office Receptionist to provide courteous and professional assistance to patients, visitors, and staff. This role primarily involves customer service, handling incoming calls, processing patient payments, and performing medical data entry tasks.
Health CareHospitalMedical
Responsibilities
Receives, places, and transfers of calls using telephone etiquette for the switchboard or department phones
Oversee telephone inquiries and requests from walk-in patients with courtesy, accuracy, and respect for patient information
Assists other departments to locate information
May assist with coordination of portal assistance
Takes patient payments, assists with address updates, final notices, and coordinates patient help when needed either by HIM staff or Business Office staff
Scans and/or uploads documents into Meditech
Faxes necessary documentation to outside providers
Sorts Mail within the department
Maintains knowledge of HIPAA and Privacy rules when assisting patients
Complete any additional tasks as assigned
Qualification
Required
Provides courteous and professional assistance to all patients, visitors and staff contacting the HIM and Billing Offices
Prompt and courteous customer service
Receiving and directing incoming calls
Taking patient payments
Medical data entry tasks
Excellent customer service to customers and PRHC staff
Receives, places, and transfers of calls using telephone etiquette for the switchboard or department phones
Oversee telephone inquiries and requests from walk-in patients with courtesy, accuracy, and respect for patient information
Assists other departments to locate information
May assist with coordination of portal assistance
Takes patient payments, assists with address updates, final notices, and coordinates patient help when needed either by HIM staff or Business Office staff
Scans and/or uploads documents into Meditech
Faxes necessary documentation to outside providers
Sorts Mail within the department
Maintains knowledge of HIPAA and Privacy rules when assisting patients
Complete any additional tasks as assigned
Company
Pella Regional Health Center
Pella Regional Health Center is a critical access hospital that includes family practice, internal medicine, surgeons, and gynecologists.
Founded in 1960
501-1000 employees
H1B Sponsorship
Pella Regional Health Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Bruce Heifner
Chief Financial Officer / Chief Information Officer
Caryn Van Hemert
Peri-operative RN,CNOR,RNFA
Company data provided by crunchbase