Gerber Collision & Glass · 19 hours ago
Parts Assistant
Flower Mound, TX
Full-time
Onsite
Entry Level
$15/hr - $22/hr
1+ years expGerber Collision & Glass is one of the largest collision repair companies in North America, seeking a Parts Assistant to enhance customer experience. The role involves assisting the Parts Coordinator with managing parts for repair orders, ensuring accuracy and timely distribution, while supporting various team members in the production process.
AutomotiveCommercialConsumer GoodsHardwareMechanical DesignTransportation
Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan
Communicate all customer requests and needs to appropriate team members
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop
Ensure timely parts distribution to the shop in accordance with the production schedule
Enter all parts invoices into the recommended Management Information System (MIS)
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report)
Ensure invoices and credit memos are posted and filed/scanned in a timely manner
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins
Qualification
Required
2-3 years prior experience in customer service excellence required
1-2 years previous experience in a warehouse and manufacturing production environment
High School Diploma or equivalent
1-3+ years of experience working with automotive parts (auto body parts is a bonus)
Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
I-Car Registered (working towards Gold Class certification)
Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Working knowledge of vehicle repairs practices
Management Information System: Summit, Repair Centre
Working Knowledge of: Mitchell, Audatex
Parts sourcing: Car-part, Progi, APU, LKQ B2B
Solid problem-solving abilities
Above average computer proficiency
Above average organizational skills
Ability to keep up and succeed in a fast-paced working environment
Ability to work well with others and achieve common goals
Assist porters as needed to maintain vehicle movement and shop organization
Wash and clean vehicles as needed to support deliveries and customer readiness
Identify delays or issues proactively and communicate solutions before they impact production
Maintain a clean, organized, and production-ready work environment
Step in wherever needed to support the team and keep repairs moving forward
Frequently required to bend, crouch, reach, handle tools
Lift in excess of 50 lbs. of materials
Preferred
1-2 Years prior CCC1 experience preferred
Benefits
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Company
Gerber Collision & Glass
Gerber Collision & Glass provides quality auto collision and glass repair services.
5001-10000 employees
H1B Sponsorship
Gerber Collision & Glass has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (7)
2022 (3)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Eddie Moorer, MBA
Finance Business Partner: Southeast
Recent News
Business Insider
2025-10-25
Morningstar.com
2025-10-02
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