SCAN · 9 hours ago
Sr. Program Manager, Strategic Operations
Long Beach, CA
Full-time
Hybrid
Senior Level
$125K/yr - $181K/yr
5+ years expSCAN is a nonprofit health organization dedicated to improving care for older adults. The Sr. Program Manager, Strategic Operations will oversee multiple projects within the clinical operations team to enhance clinical outcomes and member experience by managing resources, communicating with stakeholders, and ensuring timely project completion.
Elder CareHealth CareHome Health CareMedical
Responsibilities
Executes programs and manage portfolios of programs that meet the needs of the organization or its employees or customers
Develops, oversees & implements strategic complex clinical programs & initiatives. Create & foster collaborative partnerships with internal & external stakeholders
Build & manage project status reports for key accomplishments, risks, issues, action items, upcoming activities, deliverable examples, etc. Lead project status update meetings with strategic operating committees. Executes the projects within the portfolio by leading the work of the project resources (internal and/or external) in a matrixed environment. Ensures project team is actively participating, collaborating and coordinating amongst team members as well as with other projects and/or business operations
Monitors and controls all aspects of the projects by measuring progress and correcting course when project goes beyond scope or is not meeting goals and objectives. Ensures projects remain on timeline by managing schedules and resources and removing barriers. Works with project team, sponsors and/or Directors, VPs, and other executive leaders to negotiate changes such as scope, timeline, deliverables and integration points
Provides recommendations to leadership, organizational and/or cross-functional discussions. Ensures project is identifying and considering all potential risks and associated impacts throughout the company and raises these considerations if project team has not identified them. Provides consultative services to other projects that have integration points and/or impact to project to ensure collaboration and efficiency between projects
Evaluates program effectiveness by collecting and analyzing data in support of key performance metrics. Creates executive level dashboards, reports, presentations, and can communicate effectively across the organization
Works closely with the Data & Analytics team to develop reporting for KPIs and other performance measurements. Lead activities such as sprint planning alongside business stakeholders
Ensures that activities are in compliance with organizational policies and any relevant external regulations. Provides reports and updates to senior management or other stakeholders
Serves as leader of authority with expert-level knowledge in one or more areas
As needed conducts in-depth strategic research, identifies new solutions and provides advisory and analytical support to enable to the broader SCAN strategy as well as strategic initiatives
Plans, organizes, and guides projects and subordinate employees. May be called on to consult in other areas
Actively support the achievement of SCAN’s Vision and Goals
Other duties as assigned
Qualification
Required
Bachelor's Degree or equivalent experience; Healthcare or Business Administration
5+ years project or program management, with an Intermediate to advanced understanding of project management principals
Demonstrated capability of planning for short- and long-range goals with the ability to pivot & manage in the grey
Moderate to strong skills in quantitative analysis, qualitative analysis, and problem-solving
Experience With Collecting Requirements And Analyzing Inter/intra-departmental Processes
Familiarity with data, analytics, data science, Lean Six Sigma and Agile methodologies
Leadership - Skilled to develops others
Business Insight - In-Depth understanding of the business
Optimizes Work Processes - Designs processes that allow managing from a distance
Strategic Mindset - Creates strategies to sustain competitive advantage
Excellent interpersonal and leadership skills and experience in group motivation skills
Strong verbal and written communication skills required; with experience in formal presentations, ability to appropriately and effectively address diverse audiences and ability to effectively facilitate group interactions
Adapts to changes in priorities and assignments quickly and efficiently and is flexible with project assignments
Proven self-starter, excellent organizational characteristics, quality minded; able to work independently and with limited supervision
Ability to appropriately maintain confidentiality
Strong Analytical And Critical Thinking Skills, Required
Project management skills
Preferred
Graduate or Advanced Degree or equivalent experience; MPH, MBA, MHA
Project Management Professional (PMP), or similar certification, preferred
5+ years experience within the healthcare industry, preferred
Program Management Experience With DSNP And/or Duals, Highly Preferred
Benefits
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
Excellent 401(k) Retirement Saving Plan with employer match and contribution
Robust employee recognition program
Tuition reimbursement
Company
SCAN
About SCAN Keeping Seniors Healthy and Independent–that’s been our mission for more than 40 years.
1001-5000 employees
H1B Sponsorship
SCAN has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (6)
2022 (6)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Lyn Amor Macaraeg
CVP Chief of Staff & Strategic Advisor to the CEO
Sachin H. Jain, MD, MBA
President and CEO, Board Director
Recent News
2025-12-26
Company data provided by crunchbase