Pacific Clinics · 4 days ago
Quality Support Analyst
Greater Sacramento
Full-time
Onsite
Mid Level
$70K/yr - $86K/yr
3+ years expPacific Clinics is an organization focused on providing quality healthcare services. The Quality Support Analyst is responsible for ensuring that products or services meet established quality standards, analyzing quality metrics, and developing strategies for improvement.
Health CareMental Health
Responsibilities
Monitors and analyzes quality metrics to ensure compliance with established standards
Identifies trends, discrepancies, and areas for process or performance improvement
Assists in the development and implementation of quality improvement initiatives
Supports quality assurance teams with data analysis, reporting, and documentation
Investigates and troubleshoots quality-related issues in collaboration with relevant departments
Helps maintain and update quality control procedures, checklists, and workflows
Prepares quality reports and dashboards for internal stakeholders
Participates in audits, reviews, and other quality assessment activities
Supports training and communication around quality standards and best practices
Promotes a culture of continuous improvement and accountability across teams
Qualification
Required
Bachelor's degree (BA/BS) in public health, healthcare administration, psychology, or a related field and three (3) or more years of relevant experience required; or equivalent combination of education and experience (two years of relevant experience equals one year of education) to include:
Three (3) years or more of experience in quality assurance, compliance, clinical auditing, or administrative data review in a healthcare or nonprofit environment
Familiarity with documentation standards, Medi-Cal, DHCS, or other regulatory requirements
Proficiency in audit tracking tools, data entry/reporting systems and experience analyzing documentation for accuracy and compliance
Strong analytical and problem-solving skills
Attention to detail and accuracy in data analysis and reporting
Proficiency in using quality monitoring tools, databases, and spreadsheets
Ability to interpret and apply quality standards, policies, and procedures
Effective written and verbal communication skills
Ability to identify root causes and recommend corrective actions
Strong organizational and time management skills
Ability to work collaboratively with cross-functional teams
Comfort with conducting audits, reviews, and quality assessments
Initiative and adaptability in a fast-paced environment
Commitment to maintaining confidentiality and integrity of data
Commitment to ethical practices, service quality, and mission-driven work
Preferred
Knowledge of continuous improvement methodologies (e.g., PDCA, Six Sigma, Lean) is a plus
Benefits
Benefits eligibility starts on day ONE!
We provide a robust benefits package which includes medical, dental & vision
401K Employer Match up to 4%
Competitive Time Off Plans
Must meet eligibility requirements based on employment status
Company
Pacific Clinics
Pacific Clinics is a community-based mental health and social services agency serving low-income individuals and families.
1001-5000 employees
H1B Sponsorship
Pacific Clinics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Kris Giordano
Executive Vice President/Chief Administrative Officer
Becky Boone, SHRM-SCP, SPHR, SPHR-CA
Chief Human Resources Officer
Recent News
Globe Newswire
2024-04-25
Larchmont Chronicle
2023-12-25
Company data provided by crunchbase