Michaels Stores · 17 hours ago
Facilities Operations Coordinator
New Lenox-NEW LENOX DISTRIBUTION CENTER-2400 W Haven Ave
Full-time
Onsite
Mid Level
$32.20/hr - $39.10/hr
3+ years expMichaels Stores is a leading destination for creativity and celebration, operating over 1,300 stores across North America. The Facilities Operations Coordinator supports the Facility Operations Manager in overseeing daily maintenance and facilities activities within the Distribution Center, ensuring effective leadership and communication during shifts.
EducationMarketplaceRetail
Responsibilities
Assigns, prioritizes, and monitors maintenance and facilities work orders, including Preventive Maintenance (PM), Corrective Maintenance (CM), safety inspections, and project tasks
Leads daily shift start-up and end-of-shift handoff processes, ensuring accurate communication of completed tasks, open issues, and downtime events
Oversees equipment uptime, promptly escalating any critical path downtime over 30 minutes to the Facility Operations Manager
Coordinates vendor activity on-shift, ensuring compliance with company and OSHA safety rules
Provides hands-on technical support as needed, including troubleshooting and performing maintenance tasks
Supports project work such as equipment installations, building repairs, or safety improvements
Promotes and enforces adherence to all Michaels and OSHA safety requirements (PPE use, housekeeping, lockout/tagout, etc.)
Ensures all facilities team members follow established procedures and policies
Monitors work areas for hazards and addresses or escalates issues immediately
Serves as the shift’s point of contact for Operations, Loss Prevention, IT, and other departments needing Facilities support
Provides coaching, mentorship, and performance feedback on maintenance tasks and/or preventative maintenance to technicians and utility team members
Supports technician development by allowing time for hands-on training, encouraging best practices, and modeling professionalism in communication, attendance, and customer service
Ensures all maintenance activity is recorded accurately in the Computerized Maintenance Management System (CMMS)
Reviews parts usage, helps maintain accurate inventory counts, and ensures readiness of critical spares
Generates and reviews shift recap reports and supports KPI tracking for uptime, work completion, and safety compliance
Participates in special projects, vendor audits, and capital project support as directed by the Facility Operations Manager
Completes other duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum 3–5 years of experience in distribution center facilities, maintenance, or related operations
Strong communication skills with ability to lead cross-functional interactions
Demonstrated proficiency in CMMS systems and Microsoft Office applications
Ability to interpret technical manuals, blueprints, and work instructions
Problem-solving skills with urgency to address downtime and safety issues
Ability to work independently and as part of a team
Frequent lifting and carrying of 5–60 lbs
Frequent standing, walking, bending, and working at height
Flexibility to work weekends, holidays, and overtime as needed
Preferred
Technical training or degree preferred
OSHA, electrical, or maintenance certifications a plus
Previous leadership experience (lead, coordinator, or equivalent) preferred
Working knowledge of building systems (HVAC, electrical, plumbing, conveyance equipment)
Benefits
Health insurance (medical, dental, and vision)
Paid time off
Tuition assistance
Generous employee discounts
Company
Michaels Stores
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration.
10001+ employees
H1B Sponsorship
Michaels Stores has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (57)
2023 (53)
2022 (102)
2021 (37)
Funding
Current Stage
Late StageTotal Funding
$119.66M2021-03-03Acquired
2009-07-02Series Unknown· $119.66M
Leadership Team
Derek Hornsby
Executive Vice President, Chief Supply Chain Officer
Brynn Evanson
Chief Human Resources Officer
Recent News
2023-02-20
Company data provided by crunchbase