Randstad Digital Americas · 11 hours ago
Implementation Engineer _ Telecommunications Engineer - I
Randstad Digital Americas is seeking an Implementation Engineer specializing in Telecommunications. The role involves investigating disconnection opportunities by researching order and provisioning history to ensure circuits are no longer in use, and obtaining authorizations for disconnection to free up bandwidth.
Information Technology & Services
Responsibilities
Establish that the DBD candidate is a non-working circuit with 3rd party billing charges
Become familiar with the complete order and provisioning history of the DBD candidate to ensure there is no legitimate explanation for the circuit's current state (backup circuit, etc)
Determine if authorization for disconnection has already been approved. If not, obtain written authorization for disconnection from the Account Manager or Customer - Process the disconnect order and send Disco ASR to all involved Telcos
Monitor progress and resolve any issues/clarifications required to fully process the disconnection
Update workflow application (4WM) as steps are completed
Needs excellent communication skills to establish and maintain working relationships with many different organizations- both inside and outside of the company in order to be successful on this project
Qualification
Required
Previously held either a Provisioning or Network Engineering position, preferably with Client Business/VSO
Must be detail oriented
Must be capable of making good logical decisions
Must be capable of working within a team as well as individually
Must be PC proficient and have working knowledge of Microsoft Excel and Google Workspace
Needs excellent communication skills to establish and maintain working relationships with many different organizations- both inside and outside of the company
Preferred
Working knowledge of two or more Client provisioning systems. ((Netpro (PC), F&E, TCOMs, eASR & BGW)
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.