FIS · 12 hours ago
Fraud Support Associate I
US AR LIT 4001
Full-time
Hybrid
Entry Level
$17.51/hr - $17.51/hr
2+ years expFIS is a company that powers the world’s economy through innovative technology. The Fraud Support Associate I will be responsible for responding to consumer inquiries regarding banking activities and verifying account transactions, while also contributing to department initiatives to improve efficiencies.
BankingFinancial ServicesFinTechPayments
Responsibilities
Receive calls to verify activity on Credit, Debit and Prepaid cards with the cardholders and our Issuers
Participate in department initiatives to improve efficiencies
Stay up-to-date on changing fraud trends
Qualification
Required
High school diploma or GED
2 years of customer service experience
Outstanding customer service skills (verbal and written) that foster customer satisfaction
Excellent computer navigation and operation skills
Ability to work independently and in a team environment
Preferred
Prior call center experience
Banking experience
Benefits
Attractive benefits including medical, dental, and vision coverage
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
CEO and President
Recent News
2026-02-05
2026-01-23
Company data provided by crunchbase