Match · 12 hours ago
Senior Content Designer, Trust & Safety
New York, New York
Full-time
Hybrid
Senior Level
$167K/yr - $205K/yr
5+ years expMatch Group is the company behind Hinge, a dating app with a mission to inspire intimate connections. The Senior Content Designer will lead content design initiatives in Trust & Safety, focusing on creating clear, empathetic, and user-centered communication to enhance safety in the dating experience.
Information TechnologyInternetSocialSoftware
Responsibilities
Lead content design for key Trust & Safety initiatives from discovery through launch, delivering flows, naming, education, and in-app messaging
Translate complex concepts into approachable, trustworthy language and interaction patterns, partnering with policy and legal teams to ensure language is clear, inclusive, and compliant
Develop, maintain, and evolve content frameworks, taxonomies, reusable patterns, and standards to enable velocity without compromising quality or consistency across safety touchpoints
Conduct content audits and test messaging to validate comprehension, tone, and clarity across experiences
Work side-by-side with Product, Design, Engineering, Policy, and Research to align strategy and execution
Contribute to design critiques, content reviews, and research synthesis to improve content quality and user understanding
Communicate design intent and content rationale clearly, connecting decisions to user needs and product goals
Contribute to the evolution of Hinge’s voice and tone frameworks for safety and integrity, balancing empathy, clarity, and accountability in how we talk about safety, privacy, and trust
Use a systems thinking approach to identify opportunities to improve and scale consistent, transparent communication across product surfaces
Model thoughtful, user-centered content design grounded in clarity and purpose; provide thoughtful feedback; and contribute to a collaborative, curious, and high-craft design culture
Qualification
Required
5+ years of experience in content design, UX writing, or related fields
Experience designing for complex or sensitive product spaces such as safety, privacy, or identity
Experience using generative AI to drive ideation and developing user-facing LLM content
Ability to structure and simplify ambiguous or evolving problem areas
Expert writing and editing skills—able to make complex ideas feel simple, empathetic, and human
Demonstrated systems thinking: connecting language, frameworks, and design systems to shape cohesive experiences
Knowledge of accessibility, localization, and inclusive content design practices
Experience using research and data to inform and iterate on content decisions
Excellent communication and collaboration skills, with a calm, solutions-oriented approach
Preferred
Experience designing for Trust & Safety, privacy, identity, or moderation contexts
Background in social, community, or dating products
Familiarity with trauma-informed or behavioral design principles
Experience designing for global audiences and diverse cultural contexts
Passion for building products that help people feel safe, respected, and connected
Benefits
401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.
Company
Match
Life at Match is an internet company that offers revolutionary technology services.
1001-5000 employees
H1B Sponsorship
Match has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (11)
Funding
Current Stage
Late StageLeadership Team
M
Margaret Ochoa
SVP, Online Marketing
Recent News
2025-11-11
The Express Tribune
2025-06-30
Company data provided by crunchbase