Cypress HCM · 4 months ago
Senior Programs Operations Manager, Global Events
Cypress HCM is seeking a Senior Programs Operations Manager for their Global Events Partnerships team. This role is responsible for managing and activating event partnerships, developing program plans, and creating operational systems to enhance efficiency and effectiveness in event delivery.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Own and champion strong operational mindedness across all Events globally
Own and develop the overall operating system for select partnerships. Including the creation of plans, schedules, budgets, logistics (including on-location), resources, assets, and other Event relevant needs
Drive consistency and accountability with cross-functional leads to deliver a series of playbooks, guidelines and roadmap for templatable / scalable assets. Detail oriented development of operational elements with XFN leads
Maintain timelines and deadlines associated with this development. Update at least quarterly based upon latest findings and results. As needed, provide global training
Own delivery of all leadership and cross-functional reporting. Communicate findings and key metrics to leadership and influence teams to act on these findings and consistently achieve OKRs (objectives and key results)
Qualification
Required
Minimum 8 years experience managing moderate sized projects/programs from initiation to launch within complex operating environments
Strong team player with the ability to organize, prioritize, and manage internal and external teams and responsibilities simultaneously
Excellent communication and presentation skills
Ownership mindset with a strong ability to navigate ambiguity and drive forward growth projects
Strong knowledge in program/portfolio management tools (Atlassian Suite, Asana, etc)
Outstanding working knowledge of project/program management principles and techniques
Demonstrated track record working on ambiguous and unpredictable programs and creating structure and consistency
Strong situational awareness and critical thinking
Ability to find innovative ways to resolve problems
Thrives in ambiguity in a fast-paced, hyper-growth organization