Primary Services · 12 hours ago
Operations Analyst - Energy Sector
Houston, TX
Contract
Onsite
Entry, Mid Level
2+ years expPrimary Services is a leading retail energy provider where operations, analytics, and customer impact come together. They are seeking a detail-driven Retail Operations Specialist to monitor and resolve disconnect and reconnect activities for residential and small commercial customers while ensuring compliance with industry regulations.
Human ResourcesStaffing Agency
Hiring Manager
Carmen Cruz
Responsibilities
Reviewing accounts to determine if disconnection or balance transfers are warranted
Monitoring automated disconnect/reconnect processes and resolving failures
Running and analyzing reports to identify trends and system issues
Partnering with management and utility providers to resolve rejected or failed orders
Ensuring compliance with Texas PUC rules and company collection policies
Qualification
Required
2+ years of business experience (or 6 months collections + SAP/CCS experience)
Strong attention to detail and analytical mindset
Ability to work independently and in a team
Comfort working with data, spreadsheets, and reporting tools
Preferred
Knowledge of the utility or deregulated energy industry is a plus
Company
Primary Services
Primary Services is a staffing and recruiting company offering direct hire, temp-to-hire position.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Regina Mellinger
President & CEO
Company data provided by crunchbase