Fleet Feet Sports Sacramento · 4 hours ago
Retail Training Manager
Carrboro, NC
Full-time
Onsite
Senior Level
5+ years expFleet Feet Sports Sacramento is the largest running retailer in the country, committed to delivering unmatched service and support to customers. The Retail Training Manager will lead retail education and training strategies, focusing on the development of store-level trainers and future brand leaders.
Health Wellness & Fitness
No H1B
Responsibilities
Drive brand-wide sales metrics by focusing on education for store-level retail trainers/managers
Maintain and grow a network of Retail Experience Managers across the brand
Create newsletters highlighting new resources and training focuses monthly
Facilitate calls that enable Retail Experience Managers to collaborate monthly
Plan and execute the annual Retail Experience Summit
Monitor performance of Retail Experience Managers to identify opportunities
Provide support to individual Retail Experience Managers as needed
Present training classes at regional trainings and annual conference as needed
Support the training of individuals in our Operating Partner Development Program as needed
Lead training sessions for new Franchisees as needed
Create and maintain written guides through our company’s intranet
Create and maintain video training content through our Learning Management System, Fleet Feet University
Partner with other departments to support all aspects of sales and service training
Qualification
Required
Minimum of five years of experience as a retail trainer or similar role
Ability to travel periodically, at times up to 25%
Strong presentation skills and comfortable speaking in front of large audiences
Experience with Microsoft Word, Excel, PowerPoint, and retail POS systems
Excellent communication (both verbal and written) and facilitation skills
Passionate, positive, self-motivated, and detail-oriented
Collaborative and customer-centric
Preferred
Retail store management experience
Run specialty industry experience
Benefits
401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.
Company
Fleet Feet Sports Sacramento
Fleet Feet Sports Sacramento is not just a shoe store. It is a starting point for you and your fitness and health goals.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase