Senior Director/Vice President, Employee Experience jobs in United States
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Brightline · 4 hours ago

Senior Director/Vice President, Employee Experience

Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care. They are seeking an experienced Senior Director or VP of Employee Success to lead people operations, employee experience, and total rewards functions while ensuring a seamless employee experience.

Child CareFamilyHealth CareHome Health CareMental Health

Responsibilities

Build, mentor, and develop a high-performing employee success team
Serve as a strategic advisor to the CPO and executive team on all matters related to employee experience and organizational health
Drive culture initiatives and employee engagement programs that reinforce company values
Lead change management efforts for organizational transformations and scaling challenges
Establish KPIs and dashboards to measure success across all employee success work streams
Lead and develop a team of People Business Partners who serve as strategic advisors to business leaders across the organization
Partner with executives and managers to diagnose organizational challenges, drive leadership effectiveness, and enable team performance
Design and implement talent strategies including succession planning, organizational design, and workforce planning
Coach leaders through complex employee relations situations, performance management, and organizational change
Drive alignment between business strategy and people initiatives, translating business needs into actionable people programs
Own end-to-end employee lifecycle operations including onboarding, offboarding, HRIS administration, and employee data management
Build and scale operational processes that are efficient, compliant, and create exceptional employee experiences
Implement and optimize people systems and technology to support growing headcount and operational needs
Establish metrics and analytics to measure operational efficiency, employee experience, and identify areas for improvement
Lead leave administration, accommodations, and employee services programs
Develop and oversee comprehensive total rewards strategy including compensation philosophy, equity programs, benefits, and recognition
Lead annual compensation planning cycles including merit, equity refreshes, and market adjustments
Support Total Rewards team members with market benchmarking and competitive analysis to ensure our rewards programs attract and retain top talent
Design and manage benefits programs that support employee wellbeing and align with company values
Partner with Finance on headcount planning, budget management, and ROI analysis of people programs
Ensure pay equity and conduct regular compensation audits
Collaborate closely with TA leadership to ensure seamless handoffs from offer acceptance through onboarding
Provide workforce planning insights to inform recruiting strategy and hiring priorities
Support employer branding and candidate experience initiatives that reflect employee experience reality
Partner on new hire onboarding programs that accelerate time-to-productivity
Share market intelligence and compensation data to support competitive offer strategies

Qualification

HR leadership experiencePeople Business PartneringTotal Rewards expertiseOperational excellenceEmployee experience strategyData-driven mindsetTeam managementInfluence skillsEmployment lawsProficiency with People techExceptional communicationLeadership skills

Required

10+ years of progressive HR leadership experience, with at least 5 years leading multiple HR functions
Proven track record of building and scaling employee success functions in high-growth environments
Deep expertise across People Business Partnering, People Operations, Total Rewards, and compliance
Experience managing teams of people professionals across multiple disciplines
Deep expertise in role design, workforce planning, and scaling recruiting for multi-site and multi-state organizations including forecasting hiring needs based on business growth, clinic openings, patient volume, and care model shifts
Strong operational and data-driven mindset, with mastery of recruiting analytics, funnel optimization, and KPI management
Familiarity with state-specific employment laws and compliance requirements (NY and CA strongly preferred)
Exceptional communication, influence, and leadership skills, with a track record of building trust and alignment at the executive level
Proficiency with modern People team technology platforms and a demonstrated commitment to process and candidate experience innovation
Experience developing and owning an employee experience strategy that resonates across diverse functions and talent markets

Benefits

Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k
12 Company Holidays, Holiday Shutdown, Time Off, Parental Leave
Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement
Stock Options

Company

Brightline

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Brightline is a med-tech company that provides behavioral healthcare services for children and their families.

Funding

Current Stage
Growth Stage
Total Funding
$212M
Key Investors
Northwell HealthKohlberg Kravis RobertsGoogle Ventures
2022-07-12Series C· $10M
2022-03-29Series C· $105M
2021-06-16Series B· $65M

Leadership Team

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Naomi Allen
CEO and Co-Founder
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Giovanni Colella, MD
Co-Founder and Executive Chairman
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Company data provided by crunchbase