Senior Site Reliability Engineer - Remote jobs in United States
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Optum · 3 hours ago

Senior Site Reliability Engineer - Remote

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$92K/yr - $164K/yr
date3+ years exp

Optum Tech is a global leader in health care innovation, focused on developing solutions that enhance health systems. The Senior Site Reliability Engineer will implement and maintain highly available systems, ensuring the performance of consumer-facing applications while collaborating with cross-functional teams.

EducationHealth CareMedicalPharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Reduce UI and customer abrasion errors on CE ORx sites
Improving Net Promoter Score
Improve service uptime and resiliency
Enhance metrics reporting and clarity on service health and customer expectations
Monitoring, troubleshooting, detecting anomalies and resolve performance issues
Reviewing trends and page performances and provide solutions to bottlenecks
Looking for alerting patterns, setting Service Level Indicators and Service Level Objectives with the dev team, participate in war rooms, enhance observability
Proactive issue handling, alert threshold improvements, Adjusted Down Time Metric reduction, Raw Error Rate reduction, error trending review process

Qualification

Site Reliability EngineeringMonitoring toolsCode analysisTroubleshooting complex applicationsAzure cloud architectureNetworking conceptsInfrastructure troubleshootingAutomationStakeholder communicationDebugging complex systems

Required

3+ years of experience in Site Reliability Engineering
3+ years of monitoring tool experience (Dynatrace, Splunk, Glassbox, Azure App Insight, DataDog)
3+ years of experience with code analysis, interpreting, and communicating of these impacts
3+ years of experience troubleshooting complex application issues
3+ years of experience participating and leading multi-application war rooms
2+ years of experience working with Azure cloud architecture

Preferred

Good understanding of networking concepts (e.g. routing, firewalls, proxies) and technologies (e.g. HTTP, TLS, Nginx)
Ability to troubleshoot infrastructure issues on Cloud platforms
Automation of manual data collection and Excel report generation
Skilled in communicating with stakeholders across all organizational levels
Excellent at debugging complex systems
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution

Company

Optum

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Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
dateFounded in 2011
location
Eden Prairie, Minnesota, USA
people-size10001+ employees
web-link
https://www.optum.com/

H1B Sponsorship

Optum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)

Funding

Current Stage
Late Stage

Leadership Team

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Daniel Castillo
Chief Executive Officer, Optum Care Delivery
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J
Jay Green
Chief Financial Officer
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Recent News

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2025-11-07
Company data provided by crunchbase