Ally · 12 hours ago
Manager - Debit Product Management
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $150K/yr
5+ years expAlly Financial is a leading digital financial services company focused on customer-centric solutions. The Manager of Debit Product Management will be responsible for building and managing a best-in-class debit card product experience, improving customer satisfaction, and leading cross-functional teams to achieve strategic business goals.
AutomotiveFinanceFinancial Services
No H1B
Responsibilities
Responsible for developing innovative solutions using data, observations, and concepts to improve customer experience and deliver value
Ability to lead cross functional teams to deliver on key product updates, including both digital and process driven updates
Ensure business, technology, marketing, and analytics partners have a clear understanding of product value (economics) and business objectives
Responsible for improving customer satisfaction and shaping end-to-end customer experience for debit card ordering and usage
Identify and align necessary resources to define, scope, prioritize and execute work
Responsible for reviewing monthly business performance, assessing trends, opportunities, and developing forward looking outlook (expenses, account quality, and customer growth)
Work closely with vendors to manage performance, SLA’s, contract dynamics, and overall relationship
Qualification
Required
5+ years of deposits or debit experience with direct exposure to product management, P&L management, or debit card operations
Strong partnership focus; prior success with indirect leadership of all levels - up, down, and peer partners. Proven ability to work well with banking operations and information technology teams
Customer-centric focus putting a priority on creating a premium customer experience
Strategic thinking; able to link disparate concepts/ideas to develop a coherent approach solving for business performance and unlocking value
Ability to work at a very detailed level, as well as synthesize and present key action items / insights
Excellent presentation and written communication skills, proficient in MS office tools including Word, Excel, and PowerPoint
Preferred
Bachelor's degree preferred
Benefits
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
Company
Ally
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-12-13Post Ipo Debt· $1B
2022-11-07Post Ipo Debt· $750M
2014-04-10IPO
Leadership Team
Russ Hutchinson
Chief Financial Officer
David Holland
Senior Vice President
Recent News
2026-02-04
legacy.thefly.com
2026-01-22
Company data provided by crunchbase