Garner Health · 3 months ago
Senior Systems Administrator
New York, NY, US
Full-time
Hybrid
Senior Level
$140K/yr - $170K/yr
5+ years expGarner Health is a fast-growing healthcare technology company focused on transforming the healthcare economy. They are seeking a Senior Systems Administrator to manage and improve their IT infrastructure, ensuring secure and efficient service delivery while supporting compliance initiatives.
Big DataBusiness IntelligenceEmployee BenefitsHealth CareMedical
Responsibilities
Administer and maintain core IT systems (Okta, Google Workspace, Atlassian, Zoom, Slack, Zoom Rooms, Unifi Nnetwork,, FreshService)
Manage full MDM lifecycle for macOS/iOS through Jamf Pro, ensuring secure device configuration and compliance
Maintain and improve network infrastructure (Ubiquiti UniFi) for performance, reliability, and security
Support and optimize conference room and A/V systems (Zoom Rooms)
Handle escalated L2/L3 tickets, uphold SLAs, and drive service quality improvements
Manage user lifecycle operations — provisioning, deprovisioning, RBAC, and access reviews
Support compliance initiatives (HITRUST, SOC 2, HIPAA) through documentation, access reviews, and audit evidence
Create and maintain SOPs and internal knowledge base content
Coordinate with vendors and MSPs on service delivery and transition projects
Identify and implement process improvements and automation opportunities
Qualification
Required
5+ years in IT Operations within a cloud-centric environment
Deep hands-on experience with MDM platforms (Jamf Pro, Kandji, Intune, Google Advanced MDM). Certifications preferred
Expertise in Okta Workforce Identity and core SaaS administration (Google Workspace, Slack, Atlassian, Zoom, Zendesk, FreshService, Salesforce); Okta-certified Admin+ preferred
Strong knowledge of network management (Ubiquiti UniFi or Cisco), including VLANs, DNS, DHCP; network certification a plus
Proven experience as L2/L3 escalation point under an ITSM framework (FreshService or Jira Service Management); ITIL certification a plus
Familiarity with low-code automation (Okta Workflows, Retool, Airtable, Zapier); scripting or REST API skills preferred
Experience supporting compliance frameworks (HITRUST, SOC 2, HIPAA)
Strong project management, documentation, and communication skills; PMP or similar a plus
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Benefits
Flexible PTO
Medical/Dental/Vision plan options
401(k)
Teladoc Health
Company
Garner Health
Garner Health is a technology-driven platform providing healthcare services and helping people search for doctors.
201-500 employees
H1B Sponsorship
Garner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$61.3MKey Investors
RedpointFounders Fund
2021-12-14Series B· $45M
2021-02-03Series A· $12.5M
2020-01-13Seed· $3.8M
Leadership Team
Ari Nielsen
Advisor
Recent News
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2025-03-26
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