Meals on Wheels West · 1 day ago
Director of Development and Community Relations
Meals on Wheels West is a nonprofit organization delivering community-based services to support homebound neighbors across the Westside of Los Angeles. They are seeking a Director of Development & Community Relations to lead fundraising strategies and community engagement efforts, aiming to scale the organization into its next chapter of sustainable impact.
Responsibilities
Develop and execute a multi-channel annual revenue plan aligned with aggressive organizational growth goals
Establish and monitor performance metrics, providing transparent forecasting and adjusting strategies to maximize ROI
Identify and capture opportunities to diversify revenue streams, focusing on high-growth areas
Lead creation of development insight and input into organizational strategic planning
Oversees a comprehensive stewardship program for all levels of giving to ensure all donors are properly acknowledged and thanked
Lead the strategy for donor acquisition, retention, and upgrades, with a specific focus on launching a robust planned giving program
Directly cultivate a portfolio of high-capacity donors through sophisticated solicitation and stewardship
Co-create and manage a high-touch major gifts program in partnership with the Executive Director
Oversee a robust institutional giving pipeline, including private foundations, corporate social responsibility (CSR) partners, and civic entities
Develop and manage the grants strategy, ensuring high-quality proposals and rigorous compliance/reporting
Identify and steward partnerships that align MOW West’s mission with the priorities of regional corporate leaders
Serve as a key external representative with donors, community leaders, and local officeholders
Partner with the Executive Director to equip Board members with the tools and narratives needed to participate meaningfully in fundraising
Recruit and engage high-level volunteers and corporate groups to support development efforts
Serve as primary oversight (with support from team) for the donor database (CRM), ensuring accurate gift entry and up-to-date donor records
Manage the administrative lifecycle of direct mail campaigns, including pulling clean mailing lists, segmenting data for personalized appeals, and coordinating with mail houses or printers
Oversee the timely processing of all donations and the generation of creative, personalized acknowledgment letters that meet IRS requirements and donor expectations
Create monthly reconciliation reports for the finance department and generate data-driven dashboards to track campaign progress and donor retention
Audit and optimize potential fundraising event opportunities to ensure maximum return on investment and alignment with organizational capacity
Provide strategic leadership to establish signature events, focusing on securing high-level sponsorships and donor conversion
Qualification
Required
Five-plus years of progressive nonprofit development experience
Demonstrated success in personally identifying, cultivating, and closing five- and six-figure gifts from individuals and foundations
Ability to move beyond 'tactical fundraising' to design multi-year revenue plans that align with organizational scaling
Advanced proficiency in CRM management and the ability to use data and dollars to tell a compelling story
Exceptional writing and public speaking skills; ability to represent the organization to high-profile stakeholders
A 'player-coach' mindset - the ability to pivot from a high-level executive presentation to drafting a direct mail appeal without losing momentum
A proactive problem-solver who thinks 10 steps ahead; someone who identifies potential 'hiccups' before they occur and implements solutions to ensure seamless execution of development initiatives
The desire to serve as a primary advisor to the Executive Director, moving beyond task execution to co-author organizational strategy; this role offers significant growth potential for a leader ready to help shape the future of the agency
Preferred
Deep familiarity with the Los Angeles/Westside philanthropic landscape
Benefits
Comprehensive package includes medical/dental/vision
401(k) with match
Paid time off
Access to professional development opportunities
Flexible scheduling opportunities upon successful completion of onboarding
Company
Meals on Wheels West
Meals On Wheels West provides a certified nutritionist program that offers community based services that nourish and enrich life.
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Elevance Health Foundation
2023-06-30Grant
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