Blue Cross NC · 2 days ago
Senior Business Operations Advisor
United States
Full-time
Remote
Mid, Senior Level
$89K/yr - $143K/yr
5+ years expBlue Cross NC is a health insurance provider focused on community health. The Senior Business Operations Advisor will provide advanced business and operational support, including strategic planning, workforce management, and data analysis to enhance departmental effectiveness and drive strategic initiatives.
Financial ServicesHealth InsuranceInsurance
Responsibilities
Build and facilitate repeatable and company-focused strategic planning processes that include confirmation of continued relevance, progress evaluation and communication to affected stakeholders
Lead the coordination, planning and facilitation of various departmental/divisional events (i.e. Departmental Summits, All Hands Meetings, Leadership Planning Sessions, staff meetings) to ensure they are effective, purposeful and outcomes based
Manage the overall workforce plan and staffing models, taking into account multiple and interrelated initiatives to either increase or decrease headcount, each with their own set of success criteria/outcomes, timelines, and budget impact
Maintain accountability for workforce-related budgets, including tracking employee hires by cost center, budget and competency in alignment with the Strategic Plan and other key inputs
May produce segment business plans and analysis under guidance from Segment Lead
Facilitate the adoption of standard operating procedures (SOP) and assist with communication and education of new processes both within and outside the department
Facilitate change management work efforts to support business and process improvements and overall departmental/divisional effectiveness
Promote departmental growth and development by aligning strategic initiatives, workforce planning and financial stewardship with organizational priorities
Lead special projects for the department/division/segment as assigned, exercising independent judgement and ownership from initiation through completion. Possible duties could include:
Evaluation of operational and financial opportunities to reduce costs, improve efficiencies, and optimize resource utilization
Review and evaluation of best or next practice opportunities for potential adoption
Develop data-driven recommendations based on important industry literature and emerging trends; ensure leadership is informed of issues relevant to strategic and operational decision-making
Serve as lead on engagements with external entities (i.e. consultants) coordinating data gathering analysis, and research efforts in alignment with leadership direction
Manage and track departmental/division initiatives/projects, and independently develop presentations summarizing progress, risks, outcomes, and financial implications for varied audiences, including ILT and Senior Leadership
Consolidate, standardize, and maintain accurate data analysis and reporting for business operations
Provide analysis and insights for proposed strategic initiatives by leveraging a comprehensive understanding of end-to-end departmental and divisional operations
Maintain accountability for managing and monitoring multiple cost center budgets including:
Budget forecasting and variance analysis
Identification of risks, trends, and cost drivers
Progress monitoring against administrative cost reduction goals
Provide monthly budget performance reporting and education to leaders and teams, ensuring clear understanding of budget status, variances, and corrective actions needed
Track, analyze, and report on progress toward strategic and operational goals, including collection and evaluation of key performance indicators (KPIs)
Demonstrate strong attention to detail and data integrity to support accurate financial and operational decision making
Strengthen business partnerships and stakeholder relationships through proactive communication, collaboration and continuous process improvement
Serve as trusted advisor to leaders by translation financial, operational, and strategic data into actionable insights
Facilitate completion of the Annual Report, CEO/Board reports, and other marketing/communication deliverables with a focus on partnering to deliver communications that are relevant and oriented to specific business partnerships both internal and external
Provide input and recommended strategy for leadership’s public speaking engagements and/or industry Board or committee meetings
Coordinate and manage vendor relationships as required by business operations’ needs
Qualification
Required
Bachelor's degree or advanced degree (where required)
5+ years of experience in related field
In lieu of degree, 7+ years of experience in related field
Benefits
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Company
Blue Cross NC
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way.
5001-10000 employees
H1B Sponsorship
Blue Cross NC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (5)
2021 (13)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Tunde Sotunde
President and Chief Executive Officer
Caleb Davies
Medicaid Market CFO - Healthy Blue of NC Medicaid
Recent News
2026-01-06
Arkansas Business — Business News, Real Estate, Law, Construction
2025-10-31
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