EOS IT Solutions · 17 hours ago
Data Center Technician Supervisor
Lockbourne, OH
Full-time
Onsite
Senior Level
5+ years expEOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services. They are seeking a Data Center Technician Supervisor to oversee operational and technical activities in the data center lab environment, ensuring high standards of performance and safety while managing maintenance operations and infrastructure projects.
CollaborationData CenterInformation TechnologyInternet of ThingsIT InfrastructureLogisticsProfessional NetworkingSecuritySupply Chain ManagementVideo
Responsibilities
Lead and supervise Data Center Infrastructure and Logistics Technicians, including task assignments, shift scheduling, and performance management
Oversee and perform preventive and corrective maintenance on electrical, mechanical, and structured cabling systems within the lab and data center environment
Ensure timely and accurate equipment installation, commissioning, and decommissioning, coordinating with engineering, logistics, and operations teams
Review and approve Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Operating Procedures (EOPs) to maintain compliance with safety, reliability, and regulatory standards
Act as the primary escalation point for infrastructure incidents, ensuring rapid troubleshooting and resolution while maintaining communication with stakeholders
Partner with Logistics Technicians to oversee material movement, inventory accuracy, and safe handling of equipment and components
Maintain comprehensive documentation, including maintenance logs, asset tracking, compliance records, and performance reports
Manage technician timecards, attendance, and productivity metrics, taking corrective actions as needed to support team performance and adherence to policies
Drive adherence to Meta tooling, workflows, and best practices, ensuring process consistency and data accuracy across lab operations
Foster a culture of safety, accountability, and continuous improvement within the lab and operations teams
Qualification
Required
Minimum 5 years of experience in data center operations, field services, or other critical infrastructure environments
At least 2 years of leadership or supervisory experience, managing technical teams
Strong working knowledge of structured cabling systems (fiber and copper), energization procedures, and infrastructure troubleshooting
Proficiency in Meta tooling, documentation, and operational processes
Ability to interpret Engineering Design Packages (EDPs), Bills of Materials (BOMs), and other technical documentation
Excellent leadership, communication, and organizational skills
Proven ability to manage multiple projects and priorities in a fast-paced environment
Preferred
CDCP (Certified Data Centre Professional), CDCS (Certified Data Centre Specialist), or equivalent
BICSI Installer or Technician certification
OSHA 10/30 or other workplace safety certifications
Project management or technical training certifications a plus
Benefits
Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
10 Days of Paid Time Off (PTO) annually
12 Paid Holidays
6 Sick Days (available after 90 days of employment)
401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
Company
EOS IT Solutions
A leading Video Collaboration, IT Services and Global Logistics company offering solutions worldwide
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Strain
CEO
Recent News
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