County of Riverside · 8 hours ago
Investigative Technician I/II
The County of Riverside’s Department of Public Social Services is seeking to fill an Investigative Technician I/II position assigned to the Fraud Early Detection Unit in Moreno Valley. The Investigative Technician will support Welfare Fraud Investigators and perform various tasks including examining case files, conducting field visits, and gathering documentation relevant to investigations.
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Responsibilities
Provides support to Investigators that conduct investigations of, economic, hazardous materials and environmental crimes, bad check crimes, insurance fraud, homicide, and child abduction crimes, spousal, sexual and elderly abuse; interviews complainants, witnesses and defendants to collect and document information and record official statements in support of the investigation bureau; investigative dispatching, and prepares routine investigative reports
Reviews case files, and extracts case file information useful to the investigation
Performs field service of civil and criminal legal process such as subpoenas, summons, and complaints; makes positive identification of person served, and time and location of services; assists in serving search warrants
Conducts civil annual Lanterman-Petris-Short (LPS)/conservatorship reviews and juvenile placement interviews
Collects, organizes and analyzes official and unofficial documents related to the assigned cases such as bank records, medical and dental records, title documents, court documents, articles of incorporation, law enforcement records and computer printouts
Identifies and locates witnesses, victims, suspects and persons by using information obtained through directories, utility records, and other available sources, as well as through inquiries of public or private agencies, employers, families, neighbors, or other individuals
Files cases in court; tracks and monitors court proceedings; examines legal papers to verify authority, procedures and time limitations
Explains District Attorney, Public Defender, Department of Child Services, or Department of Public Social Services Investigation policies and procedures
Prepares and maintains statistical and operational log, records and reports; maintains computerized databases related to the assigned investigative activities
Prepares photo identification line-ups; transports, or assists in transporting witnesses, suspects and victims
Sends and receives teletype printouts; operates radio, mobile telephone and paging equipment; maintains continuous contact with investigative personnel in the field in order to monitor location and exchange information
Acts as central receptionist for the District Attorney's Bureau of Investigations; receives, records and refers messages
Monitors security alarms located in assigned County facilities; issues and maintains law enforcement equipment used by investigative personnel
May photograph physical evidence and prepare crime scene diagrams for use by attorneys in court presentations; may testify in court as to investigative findings
May travel out of state or out of the country; may participate in surveillance and undercover investigations; may load, transport and store evidence
Conducts interviews for the purpose of welfare fraud prevention and explains program fraud prevention requirements and reviews case files
Conducts preliminary field investigations with regard to early welfare fraud detection. Collects and documents information and statements. Prepares written reports
Qualification
Required
Eligibility or caseworker experience performing eligibility for self-sufficiency programs such as CalWORKs, CalFresh, or Child Care
Experience working within CalSAWS
Strong computer skills
Strong interviewing skills
Strong customer-service skills
Strong writing skills
Possession of a valid California Driver's License
Must be able to pass an extensive background check and Preliminary Investigative questionnaire (PIQ) as part of the interviewing and hiring process
Incumbents will be required to successfully complete a POST approved Penal Code 832 (Arrest and Firearms) course within one year following employment for some positions in this class
Depending on the unit assigned, incumbents must be able to lift and carry up to 50 lbs., and drive up to 500 miles during a shift
Preferred
Advanced knowledge of state reports
Eligibility case management experience
Case auditing experience
Collections/recovery of overpayments and over-issuances for one or more self-sufficiency programs
Ability to interpret court records
Experience in an eligibility social services casework unit within a Fraud Detection or Quality Assurance Unit
Bilingual ability
Company
County of Riverside
County of Riverside is a government entity that provides regional administration, public services, and community support programs.