Mehnert GmbH · 20 hours ago
Lead Field Service Controls Engineer
Phoenix, AZ
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expMehnert GmbH is a growing startup focused on delivering industrial automation solutions. The Lead Field Service Controls Engineer will serve as the technical authority on-site, providing leadership in system integration, troubleshooting, and customer partnership while helping to establish service standards and scalable processes.
IndustrialIndustrial EngineeringMechanical Engineering
Hiring Manager
Jason Bosscher
Responsibilities
Serve as the lead technical authority for field service, commissioning, and troubleshooting activities
Provide on-site technical leadership during system startup, recovery, and production support
Mentor and guide junior engineers and technicians as the team grows
Lead integration, commissioning, and validation of industrial automation systems, including PLCs, HMIs, robotics, and vision systems
Perform I/O checkout, system debugging, cycle optimization, and production handoff
Adapt and refine control strategies to meet evolving customer and business needs
Diagnose and resolve complex controls, robotics, and vision issues in live production environments
Lead root cause analysis for recurring system issues and implement long-term corrective actions
Support emergency service calls and planned maintenance with a focus on uptime and reliability
Develop, modify, and standardize PLC code (Rockwell, Siemens, Beckhoff, Omron preferred)
Program and support industrial robots (FANUC, ABB, KUKA, Yaskawa)
Configure and troubleshoot machine vision systems (Cognex, Keyence, Banner)
Support HMI and SCADA systems for diagnostics, alarms, and operator usability
Help define service workflows, documentation standards, and commissioning checklists
Create reusable templates for code, backups, and service reports
Provide feedback to engineering and leadership to improve system design, reliability, and serviceability
Act as the primary technical interface with customers during service and commissioning activities
Build trust through clear communication, professionalism, and rapid problem-solving
Provide training and technical guidance to customer maintenance and engineering teams
Travel extensively to customer sites, often on short notice
Work flexible hours, including nights and weekends, to support customer production schedules
Must have valid driver’s license
Must be able to travel up to 75% - 90% to customer sites, including some international travel
Qualification
Required
Bachelor or Associate's degree in Electrical Engineering, Controls Engineering, Mechatronics, or equivalent practical experience
7+ years of hands-on experience in industrial automation, controls, or field service engineering
Expert-level PLC programming and troubleshooting skills
Strong experience with industrial robotics and machine vision systems
Proven ability to lead technical efforts independently in the field
Strong customer-facing communication and decision-making skills
Experience with safety PLCs, robot safety, and machine guarding standards
Strong understanding of industrial networking (EtherNet/IP, Profinet, safety networks)
Preferred
Experience working in startup or early-stage automation companies
Background in automotive, medical device, or high-reliability manufacturing environments
Experience influencing product or system design based on field feedback
Company
Mehnert GmbH
Aufbau, Instandhaltung und Wartung moderner Industrieanlagen und Sondermaschinen erfordern die verschiedensten Experten.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase